Originally Posted by 1969
Gilt shipped me the wrong product in a correctly labeled bag. Should I just return and reorder or attempt to gain clarity by phone first? I'm guessing the former.
I remember when Gilt just started and had excellent deals on high end items (80-90% off brands people actually wanted), I ordered a really nice jacket from Borrelli Napoli (an MC-centric high end Italian brand that has recently diluted its exceptional quality). In the mail I received a woman's dress from some crappy brand. I haven't ordered anything from Gilt since then.