Originally Posted by noobizor
Oh. Hahaha...probably just someone consciously interested in fashion, rather than the type of guy the walk-in stores are equipped to service (ie someone who needs a pair of steel toes in a hurry, because he's working
in his work wear, or because his new job requires it). I thought the postmans, at least, would be a safe bet, but apparently not. They are part of the heritage line
After reading the red wings thread, I started to look for red wings myself. One of the authorized resellers was really helpful. Living in Japan with size 11 feet, its not easy finding my shoe size. I asked if they carried large sizes and they were quick to let me try a pair. I declined because I was just looking and didn't want to waste their time digging out a pair for me to try on. However, they gave me their catalog to keep and said they can order whatever shoes I wanted if they didn't have it in their store.
I was really amazed how helpful they were. While one was helping me, another SA was helping another customer try on a pair of Tricksters, along with how to care for them. The guy was throwing in shoe polish with the shoes.
I would have imagined any authorized reseller would have the ability to order shoes from the catalog regardless whether it be from the heritage line or not.