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Random fashion thoughts - Page 7043  

post #105631 of 109053
My experience at IF was not particularly terrible (like it was at DSM; I was laughed at when I couldn't find my way upstairs by the sales guy on the first floor) but when I asked the woman I was speaking to (who was a white lady if I remember correctly) about things she would respond in one word answers and go back to chatting with her coworker. And as soon as I walked in the door she essentially walked me to the sale rack in the back when my main interest was the footwear which is at the front of the store. To me it seemed like I wasn't worth her time.

But, everyone has bad days, so it could have been a simple case of the "mondays".
post #105632 of 109053
Quote:
Originally Posted by ClambakeSkate View Post

Customer service goes a long way with me. I remember the stores and salespeople in the past that saw me walk through the door in tattered levi's jeans and white fruit of the loom t shirt and treated me with the same level of respect as someone who was clearly in another tax bracket from myself; those are the stores I'll go back to again and again and buy things.

As someone who has worked in mid-high end retail before the whole "big spenders come in with a 50k watch bespoke suit, rare animal skin briefcase" thing is a little misguided. There are alot of people who spend alot of money coming in in gym clothes, or old jeans and t shirt. And SA's hooked up on commission are not oblivious to this. I find as I have gotten older, and the more money I have spent on my wardrobe, the shitter I dress day-to-day. As I type this, while shopping for clothes in my other tabs I am in my university intermurals shirt with some old grey nike sweats my mom gave me.

steve-jobs.jpg

article-1319704-0B8E59EC000005DC-376_224x482.jpg
post #105633 of 109053

was she really tall and blonde? I think the japanese lady is the main shop person/owner or somethng

 

On a related note, I learned that the overwhelming majority of clientele for most high end stores in China are women, mostly middle-aged. A lot of local designers only have women's lines for this reason. Most of the men I've seen are much younger. nouveau riche, etc

post #105634 of 109053

hrm I think the DSM employees on the higher floors are nicer, or at least appear to be. First floor is not so inviting I agree. 

Sucks about your experience at IF. I think the older white woman (not the tall younger one) is the owner/in charge? But the asian lady was really nice and helpful. 

post #105635 of 109053
anyone know a good spot to get images of Raf's black palms collection? looking for static images and not video
post #105636 of 109053

Decided to drag two of my friends to PNP today after our shoemaking class. While I was trying on things, one of my friends was checking out shoes really closely, looking at construction and smelling the leather (He's only had experience with CM shoes, he's never been around #fashion stuff). He had his closed notebook in hand and Marco asked him what he was doing and asked him not to rip off any of the designs.

post #105637 of 109053
I'm imagining Simone walking into PNP with a notebook and smelling all the CCP shoes
post #105638 of 109053
Quote:
Originally Posted by 0JSIMPS0N View Post

As someone who has worked in mid-high end retail before Warning: Spoiler! (Click to show)
the whole "big spenders come in with a 50k watch bespoke suit, rare animal skin briefcase" thing is a little misguided. There are alot of people who spend alot of money coming in in gym clothes, or old jeans and t shirt. And SA's hooked up on commission are not oblivious to this. I find as I have gotten older, and the more money I have spent on my wardrobe, the shitter I dress day-to-day. As I type this, while shopping for clothes in my other tabs I am in my university intermurals shirt with some old grey nike sweats my mom gave me.

steve-jobs.jpg

article-1319704-0B8E59EC000005DC-376_224x482.jpg

I've worked in/managed a small deisgner boutique for 2 years myself (for a brand which I was also the designer during that time and which was discussed on these very forums, a repeat customer first told me of styleforum's existence around 2007 or so...) so I know what you're saying about scummy looking dudes coming in and spending big bucks.

While it's not the best example, the local neighborhood thug whose personal style did not really match ours at all would come in and bring his friends and they would drop a few hundred bucks. I greeted him with a smile every time he came in, not in hopes he would spend money (as I didn't work on commision anyway) but because he was a fellow human, and until someone gives me a reason to do otherwise, I will treat everyone with the same respect.

Alternately we had another repeat customer who was a very wealthy Russian man who would always stop by our store after some crazy shopping sprees in Soho. He would show me his haul from Atelier or Seven and a few times he'd even model that stuff using our dressing room to get changed. He didn't buy things from us a lot, but it was awesome having him in the store and talking with him.

Using the social class dynamic was simply my way of illustrating that it is important for me to be treated as a human and not simply a potential paycheck. If it's summer in NYC I'm not going to get dressed in my finest wool suit to go to buy another fine wool suit, that's not what I mean.
post #105639 of 109053
I frequent the only store in my city that sells stuff I might wear, Americana type stuff. I've bought like two things from them in the three years that I've been here, but I go about once a month just to shoot the shit.
post #105640 of 109053
Quote:
Originally Posted by coolron View Post

Decided to drag two of my friends to PNP today after our shoemaking class. While I was trying on things, one of my friends was checking out shoes really closely, looking at construction and smelling the leather (He's only had experience with CM shoes, he's never been around #fashion stuff). He had his closed notebook in hand and Marco asked him what he was doing and asked him not to rip off any of the designs.

he should've replied that he makes fragrances and was working on a scent based on shoes and feet
post #105641 of 109053
Quote:
Originally Posted by accordion View Post
 

Can you elaborate on the IF experience? I've only been there 1-2 times but the Japanese lady seemed pretty nice. Responsive by e-mail too, which is not often the case with stores lacking webshops, even included photos of items. BiG was a great experience, place had the best vibe too. Got ignored at the Surface to Air store but everywhere else was cool. SAs at Margiela were dressed in lab coats, thought that was cute. Everywhere else had normal/expected customer service.

 

It's not like China where they'll turn you away at the door of a Givenchy or something if you look poor. Sounds fucked up but it's justifiable from their perspective. I've had experiences where I've bought something from an artisan type boutique, returned a week later with the same SA there and got ignored with no one else in the store. She was doing her books or something and didn't wanna be bothered.

The friendliest stores, at least ime, are stores that sell mostly Americana type of stuff, and are managed/owned by the hipster type dudes.  The worst, or rather, least friendly, CS is often from boutiques like Atelier.  I was really pleasantly surprised by PN/P men, where Mateo was really friendly and helpful.  That was balanced out by PN/P Woman, where, when my wife took out her cell phone to check a text (we were working, and texts were flying back and forth), and the proprietor shouted at us to "NO PHOTO!".  We told her "just a text", and then, by way of a non-apology, she gave us this explanation that it was her duty to protext the integrity of her designers.  I hate it when retailers get an inflated sense of their own worth.  I mean, c'mon people.  You own a store.  You sell things that people wear.  You are not preserving important art or curing cancer.  And if I want to rip off a design, it's not really that hard, and I'm not going to be "that" obvious.

post #105642 of 109053
I love sp and nmwa. If I lived in Montreal I'd never order from elsewhere
post #105643 of 109053
I think sp is my favorite store at the moment and has been for awhile. LA used to have the best shops in the country but I think design in general has fallen off for the most part so it's not entirely the fault of shop owners.
post #105644 of 109053

Blue in Green and Self Edge are incredibly kind. I don't wear the retro stuff that Self Edge does these days, but they will always have a special place in my heart and I miss hanging with the old SELA dudes. Blue in Green has more of a contemporary edge so I still keep up with their stuff and want to see the Real McCoy store in person next time I'm in NYC.

post #105645 of 109053
Quote:
Originally Posted by t3hg0suazn View Post

hrm I think the DSM employees on the higher floors are nicer, or at least appear to be. First floor is not so inviting I agree. 
Sucks about your experience at IF. I think the older white woman (not the tall younger one) is the owner/in charge? But the asian lady was really nice and helpful. 

The DSM coffee bar was the worst service I've gotten anywhere ever.

Fuck Yeah SelfEdge and BiG though. They're so nice there.

Opening Ceremony is hit or miss. I've had decent experience on the men's side but a couple have been dicks, on the women's side the SA's are always really nice to my gf.
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