Quote:
Originally Posted by
SHS 
Fair enough, but I don't think you are a "pushy complainer"
if you return a pair of shoes that are not in the colour you ordered. I also find the apparent attempt to make it look like they were ordered in "whiskey" very questionable, to say the least.
Quote:
Originally Posted by
Slewfoot 
Not at all. Totally fine to return them. One should just be sure the wording is nice and gentle when explaining the situation to them...I highly doubt Vass was being intentionally misleading on the color. I'm sure it was just internal miscommunication.
ha, have you ever sent a pair of shoes to budapest?, good luck. If you really want to do that I recommend to sell them and order new ones if they have the shell.
internal miscommunication, hehe. I have 20+ pair of Vass and I can tell you that more than half are different than what I exactly ordered, maybe I understand these things because I used to live in a very similar place. They do what they want, period. Live with it or order thru a proxy that takes responsibility for the details. I've even come to like it, i'm all exited waiting for my orders to see what they decided to do, it's really fun, just keep an open mind and you will like it much more, you know, that whiskey is 100 times nicer than cigar. I just ordered a pair with natural edge soles and they sent them painted, after a few days i realized I was an idiot and they look much better the way they are. And I totally agree with slewfoot, be nice no matter what.
Quote:
Originally Posted by
thecentennial 
Good morning everyone, it was great to read the posts regarding my new shoes. Hey Slewfoot, I love the cigar! Gdot, you're absolutely correct.
I've dropped Vass an email to hear their thoughts. They are a friendly bunch and the whole buying process has been fantastic, so I'm expecting this to come to a very amicable end.
Let's draw a line under this. I'll let you know how things conclude.
I know exactly their thoughs, word by word, If you want to I can PM you their response so you dont have to wait
Edited by rikod - 7/14/12 at 9:08pm