Vass has an amazing operation, but what impressed me most was the service. It took a while to find a size and last that worked well for me. The SA was not only patient with me, but she even went back and forth to their sister store a few doors down to make sure I saw everything available in the types of shoes that interested me. The other SA in the store was just as helpful.
They have a broad selection that's quite impressive. The only shoes that didn't appeal to me were the exotics (i.e., gators/crocs, ostrich, etc.). Of course they'll make whatever you like.
I was looking in particular for a blucher in shell, and found exactly what I wanted: a punched cap toe in burgundy on the 3636 last with lasted shoe trees. I may go back before I leave, but if not, I know I'll be ordering more.
Can't say enough how pleased I was with the shopping experience. The SA's, especially the one who assisted me most, provided exemplary service.