or Connect
Styleforum › Forums › Men's Style › Classic Menswear › Canada import duty
New Posts  All Forums:Forum Nav:

Canada import duty - Page 2

post #16 of 41
The best way to ship to Canada is USPS - tracking numbers from USPS can also track from Canada Post's website. You will not be hit up with the "brokerage fee" ripoff from the courier companies. Lastly, due to the number of packages arriving in Canada and space available for custom clearance at Canada Post depots, it's hit or miss whether you are going to get charged for GST or any other charges. I find the most packages sent that range in the $60 to $199 range get missed; however, I've had over $200 dropped off without any GST or charges and some below $199 charged.
post #17 of 41
If a seller wants to make Canadian buyers happy they only have to do 3 things: 1) Send is USPS 2) Send it using your name, not your business name 3) Declare it a relatively low valued gift Beyond that, its just a matter of how motivated the person at customs is feeling that day.
post #18 of 41
Quote:
Originally Posted by FidelCashflow View Post
Beyond that, its just a matter of how motivated the person at customs is feeling that day.

Exactly.

Alot of times they'll just charge you anyway even though they weren't supposed to because many people will just be too lazy to do anything about it...
post #19 of 41

Just to revive this thread, I recently ordered three Brooks Brothers shirts from the website. They have a 15% off everything sale this week, but when I inquired at the BB location in downtown Toronto, they informed me that the Canadian BB locations are not honouring the deal.

 

With the discount, the total came to around $187 plus shipping. Just got a call from FedEx that the order will be arriving in the next couple of days, along with a bill for $77.53 (!) in fees and duty.

 

The HST I expect (which probably works out to about $24 of that total). But $53 for duty and (I assume) brokerage charges on a total of $187 is just brutal. The 15% offer isn't looking so hot right now... guess I should have thought about that sooner. I would have saved at least $25 by buying it at the BB around the corner from my office. baldy[1].gif

post #20 of 41
Everyone complains about the customs and duties when buying online from BB. Their "buy three shirts deal" is probably better than 15% off, but I would just wait for the Boxing Day/Boxing Week sale.
post #21 of 41
Quote:
Originally Posted by Firefox View Post

Just to revive this thread, I recently ordered three Brooks Brothers shirts from the website. They have a 15% off everything sale this week, but when I inquired at the BB location in downtown Toronto, they informed me that the Canadian BB locations are not honouring the deal.

With the discount, the total came to around $187 plus shipping. Just got a call from FedEx that the order will be arriving in the next couple of days, along with a bill for $77.53 (!) in fees and duty.

The HST I expect (which probably works out to about $24 of that total). But $53 for duty and (I assume) brokerage charges on a total of $187 is just brutal. The 15% offer isn't looking so hot right now... guess I should have thought about that sooner. I would have saved at least $25 by buying it at the BB around the corner from my office. baldy%5B1%5D.gif

What really sucks is that the Canadian stores ARE actually honoring the 15% sale after all. I received the email about the 15% off and I called the store on Bloor St to see if I could get a price adjustment on a blazer I bought 3 days prior and they told me it was no problem and that I could come in and they would give me the money back. I went all the way down to the store and the manager told me that the discount was only for US stores. I explained that I had just spoken with someone an hour before that and was told it was all good and she said there was nothing she could do.

When I got home I found out that if I ordered the same jacket online I could get the 15% off so I was about to do it when the manager called me and said she made a mistake and that the 15% off did apply to Canada as well after all so I was able to get the price adjustment after going all the way back there a second time.

If BB would just ship with someone other than FedEx they could avoid the ridiculous duty fees. I have ordered a lot of different things from the US over the years and its only FedEx that charges that much. If you get something shipped with USPS you might pay HST on the value of what you purchased but there is never any duty charges.

If you have any friends who live in the states you can order anything from BB with either free or very cheap shipping and have them mail the package to you after they receive it using USPS and you will save a lot more than 15% since US pricing is considerably lower to begin with.

Has anyone tried calling a store directly and asking if they will mail something to you directly using something other than FedEx?
post #22 of 41

Most establishments and eBay seller insist on using a courier service of their choice which I understand because they usually work with one service and don't want to waste the time setting up and mailing through a new courier service.

 

The best deal is shipping via USPS which means it's handled by Canada Post on this side of the border and Canada Post only charges $5 brokerage fee plus HST/GST. I've gone thru UPS and they charged $30+ for brokerage fee. Plus Canada Post is pretty lax with inspecting and charging duty/taxes as I get away with the charges 75% of the time. I don't mind paying the taxes but the brokerage fee at UPS and Fedex of $30-$50 is hefty.

post #23 of 41
What are the USPS options for shipping? I have had some higher valued stuff shipped and one time I did get hit with charges despite shipping via USPS insured. Is it the insurance that tips them off?
post #24 of 41
Quote:
Originally Posted by steezy View Post

Everyone complains about the customs and duties when buying online from BB. Their "buy three shirts deal" is probably better than 15% off, but I would just wait for the Boxing Day/Boxing Week sale.

 

I took advantage of both the "buy three" and the 15% off. That's the reason why I ordered the shirts in the first place; I've wanted to try them out for a while, and it seemed like as good a time as any. 

 

The "buy three" deal is $219 online and in the U.S., and $229 in Canada. The discount basically covered the shipping plus about $10.

 

Quote:
Originally Posted by potemkin_city_limits View Post

When I got home I found out that if I ordered the same jacket online I could get the 15% off so I was about to do it when the manager called me and said she made a mistake and that the 15% off did apply to Canada as well after all so I was able to get the price adjustment after going all the way back there a second time.
 
If you have any friends who live in the states you can order anything from BB with either free or very cheap shipping and have them mail the package to you after they receive it using USPS and you will save a lot more than 15% since US pricing is considerably lower to begin with.
Has anyone tried calling a store directly and asking if they will mail something to you directly using something other than FedEx?

 

Are you kidding me? The BB SA I spoke to last week clearly told me that they couldn't honour the 15% discount, because their "costs were different from the U.S." or something. If this is true, then I'll be even more ticked off at BB. I wonder if it's worth walking down there tomorrow and asking a different SA... I'd love to hear what they say.

 

As for mailing to the U.S., that's a good idea and something that I've done in the past. My parents spend quite a bit of time down there in the winter, so sometimes I can order stuff to them. But frankly, I don't want to have them go through the hassle of having to ship stuff up on my behalf, so I usually only do it if I know that I will be down there visiting in the near future. As much as I hate paying high prices, I do grudgingly admit that there is a dollar value attached to convenience.

post #25 of 41

Firefox, if the difference is 10-30$, you gotta ask if the hassle of tracking, risk of being taxed is worth it for you? Personally, I would've shopped local and saved myself the risk whilst patronising a local establishment so the local BB S.A. could have of earned a few bucks, contributing to the local economy. Of course if I was in the US at the time, I would've bought there. Oftentimes it's about determining whether it's worth the time and money.

 

I can't say which USPS service is lowest risk but my experience with USPS/Canada Post is my shipments are taxed less often than using other couriers and the handling charge is only $5 versus $30-$53 on UPS and FeDex.

post #26 of 41
If you ship USPS, ship Priority International rather then First-Class International.
post #27 of 41
Quote:
Originally Posted by Firefox View Post

Just got a call from FedEx that the order will be arriving in the next couple of days, along with a bill for $77.53 (!) in fees and duty.

 

Many years ago, I order some small parts to repair my computer from the US. Shipping was via FexEx, and the total was somewhere around $50 in parts (not even electronics, it was a couple strips of metal for a laptop). I received a massive bill from FedEx after my package had been delivered for an amount that exceeded the value of the item, to cover "import fees". I don't remember the wording exactly, but these were not clearly government charges (taxes/duty), and it basically sounded like a scam. I never paid and never heard from FedEx again. I think it was the one and only time I've ever had something FedEx'd to me (Canada post is straightforward: it's a clear you owe x dollars for the following duty and taxes).

 

Anyhow, as far as I know there should be no duty on items manufactured in the U.S., Canada, or Mexico when shipping between the countries. If you are charged wrongly, I'm really not sure how to fight it, and I'm pretty sure you'd have to pay and then fight. I just ordered from Saddleback, and I can swallow if I am charged tax, but if I get charged duty I am gonna be %!@$ing pissed.


Edited by jamesphw - 11/2/12 at 12:43am
post #28 of 41
I was recently informed by my FedEx delivery guy that if you can time your orders to ship mid-week, you're less likely to get hit with Canada Customs charges. They have a completely arbitrary system for which packages get charged (read: Random), and he told me that they have the most agents on Mondays to catch up from the weekend, so more packages get charged on Mondays than any other day of the week. It sounds ridiculous, but so does tacking on another $40 or whatever to your total cost of shipping.
post #29 of 41
Quote:
Originally Posted by jamesphw View Post

 

Many years ago, I order some small parts to repair my computer from the US. Shipping was via FexEx, and the total was somewhere around $50 in parts (not even electronics, it was a couple strips of metal for a laptop). I received a massive bill from FedEx after my package had been delivered for an amount that exceeded the value of the item, to cover "import fees". I don't remember the wording exactly, but these were not clearly government charges (taxes/duty), and it basically sounded like a scam. I never paid and never heard from FedEx again. I think it was the one and only time I've ever had something FedEx'd to me (Canada post is straightforward: it's a clear you owe x dollars for the following duty and taxes).

 

Anyhow, as far as I know there should be no duty on items manufactured in the U.S., Canada, or Mexico when shipping between the countries. If you are charged wrongly, I'm really not sure how to fight it, and I'm pretty sure you'd have to pay and then fight. I just ordered from Saddleback, and I can swallow if I am charged tax, but if I get charged duty I am gonna be %!@$ing pissed.


Please let us know how it turns out from your Saddleback order. I am interested in ordering too. Good luck man.

post #30 of 41
Quote:
Originally Posted by addedfuel View Post

Firefox, if the difference is 10-30$, you gotta ask if the hassle of tracking, risk of being taxed is worth it for you? Personally, I would've shopped local and saved myself the risk whilst patronising a local establishment so the local BB S.A. could have of earned a few bucks, contributing to the local economy. Of course if I was in the US at the time, I would've bought there. Oftentimes it's about determining whether it's worth the time and money.

 

Indeed, although in this particular case, it was also about selection. The extra slim fit shirt selection at the local BB was limited (especially compared to the "regular" slim fit shirts, which they have a huge selection of). Also, given that I require shirts with above average arm length, it can be even harder to find something in with desired colour/pattern in the proper size. I think I only saw three or four ESF shirts in my size when I was in the store (although it's possible that they had more in storage). The selection on the website was better and could ensure that I get the right size. Although I suspect that the store could likely order them.

 

But I agree wholeheartedly with your point; as I mentioned above, there is definately a dollar value attached to convenience. Sometimes, though, the price difference between here and the U.S. is too much to stomach, especially with the dollar near (or at) par. Live and learn, I suppose.

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Classic Menswear
Styleforum › Forums › Men's Style › Classic Menswear › Canada import duty