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Ebay troubles

post #1 of 8
Thread Starter 
I tried a quick search, but it seems my situation is a bit different.

Recently bought a pair of jeans off ebay, which I determined were fake. I asked the seller about it, and he said "my supplier in London said they were real", and offered that I could return them.

However, this means that I'm out about 50 dollars in shipping fees.

Is there a way to get my money back without having to pay for shipping both ways?
post #2 of 8
You should demand no less than full compensation from the fraudulent seller, including all shipping costs.


How did you pay?

You can always do a non-delivery claim with paypal if that was used (it will probably be denied if he provides a tracking number for the package though).

If the paypal claim is denied you can always go to your credit card issuer and do a chargeback of the money (you might need to prove to them that the jeans are fake before they initiate it)

There is a 30 day time limit for some complaints, so hurry up with them.
post #3 of 8
Thread Starter 
Thanks for the reply, can you give me a bit more info about the chargeback?

Unfortunately, I think the 30 day period has just passed. Should I go via paypal renumeration?

Also, how do I go about "proving" that they're fake, assuming that paypal really has no idea about jeans and authenticity....?
post #4 of 8
You might need proof of authenticity, but I suggest that you focus your claim more towards the fact that you were sold an item that was made and distributed illegaly. I'd say you'd get a more favorable response that way rather than trying explain the differences in quality and what makes a pair of jeans authentic to someone who wouldn't know the difference even if it reached up and bit him in the ass.
post #5 of 8
I agree with whats stated above. As the sale is older than 30 days your recourse is your credit card issuer. When I think about its actually pretty unlikely that you will have to prove something about the jeans to your bank. No need to go into any detail, just say that the seller didnt deliver what you purchased, and that he is commiting fraud by selling fakes.

Another thing, you can always ask the seller to make a full refund first, and say that you will make a chargeback otherwise. If he isnt new to selling he will know that he doesnt stand any chance if your bank initiates a chargeback (actually that will give him further fees, and hurt his record a bit), which means he might comply to your terms. It might spare you some hazzle, but on the other hand if you want this fraudster out of business you should do the chargeback and complain to ebay and paypal as well.
post #6 of 8
Thread Starter 
Many thanks for the help guys,

So as to how to proceed-should I send the jeans back to the seller and incur the shipping costs and assume that I will get that money back from the chargeback?
Or should I initiate the chargeback and not even send the jeans?
post #7 of 8
Quote:
Originally Posted by nairb49
Many thanks for the help guys,

So as to how to proceed-should I send the jeans back to the seller and incur the shipping costs and assume that I will get that money back from the chargeback?
Or should I initiate the chargeback and not even send the jeans?

I wouldn't send them back until I had reached some agreement with the seller. Have you asked the seller about getting a shipping refund?
post #8 of 8
Like Doc said, keep the jeans until you have some sort of agreement. Try Honestforum for more help, actually, they have lots of people with experiences like yours.
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