Originally Posted by aravenel
Amazon was actually great about it though and priority overnighted me a replacement free of charge.
this happened to us when some wine glasses from our wedding registry arrived shattered to all hell (based on the box sound). The guy on the line basically said "oh shoot, don't open it, avoid cuts and shards, we'll just send you a whole new order. Oh, this is for your registry! Nice, I'll make sure we overnight this."
I love Amazon.