Originally Posted by marc237
I have, so fucking far, not had a negative fucking experience with Wilfredo's on 23rd St.
I have. I brought them a very thick cashmere/wool navy jacket, that needed the front buttons-holes cut and buttons added. I was very particular about where the buttons went and we chalked button placement. I was concerned since it was a pretty long jacket, and I wanted it to be high enough so's not to make the jacket look too large.
When I picked they had cut the button holes nowhere near where they were supposed to go. I pointed out that when they did that, they completely changed the buttoning point on the jacket from about 1.5" above my navel to about .5" below it, which is far below my natural buttoning point and not where I wanted it.
The tailor told me I had marked it at the wrong place and that I shouldn't want it where I asked. Instead, the place he cut the holes were precisely where they "should" be. It doesn't look horrible, but I dislike that they blatantly refused to do what I asked and decided my opinion was wrong. Plus, the jacket indeed looks too long now. To top it off, to correct the error would mean having all the button holes re-woven at a cost of probably several hundred dollars. Finally, they absconded with my spare brown horn buttons I brought in.
That's when I switched to Peppino's. So far so good. Lower price. Handwork (not machine).