I didn't want to start a new thread but I really need some help with this situation.
I recently (about 1.5 months ago) purchased a new suit from a retailer here in Australia.
They are quite a well known brand and I was recommended to them by a guy who is supposedly the best tailor in Perth (my city). This tailor is partnered with this retailer and other brands.
After purchase, it took about a month, or a bit more to get my suit back from the tailors, as he was pretty busy, and after trying it on again I realised the arms needed to be let out a bit to allow me to move.
At the time of purchase, I was so excited (this was my first nice wool suit), I did not inspect the garment. Upon collection, I was also so excited, I did not inspect it.
I simply tucked it away in its bag and hung it in my wardrobe ready for its first use.
Eventually, I used the suit at an event, indoors and for approximately 3 hours.
After using it, I hung it up to air and in the morning stopped to admire it.
And then I noticed some strange wrinkles/bubbles/creases in the suit, under the lapel.
I am not a suit expert, so I didn't really know what it was.
I took it back to the retailer, who got it steamed and pressed, they assured me it would fix the problem.
I stupidly did not check it in store, just gave it a quick glimpse (it did seem better). When I got home, I properly inspected it under better lighting and found the problem was still there.
I took it back once again, and they sent it to the head office for inspection, and they have come back and informed me that since the suits are not fused, it cannot be a manufacturer fault and are not willing to help me with a refund or replacement. They believe it is due to exposure to heat, and the only people who may have steamed or pressed it are themselves or their tailor.
I was also under the impression that a canvassed suit should not bubble.
*edit* I did some research and found that this particular brand makes half-canvassed suits
I've attached some pictures of the suit. The first 2 are after the steam and press, the second two are from before.
Any help you could provide would be much appreciated.