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Help! Jantzen got my shirt order wrong.

post #1 of 7
Thread Starter 
Any tips on how to fix this? -

This was my first shirt order. Talk about a total throw away. Adjustments need to be made here and there.

What made me dissapointed was that my shirt came with french cuffs (which I hate to death), in addtion the wrists are too tight, making the shirt completely worthless.

I was however impressed with the construction, first class.

I don't suppose Ricky will refund orders he got wrong...
Anyone have experience with this?
post #2 of 7
From everything I've heard, Ricky is very good about fixing problems. If the shirt is unwearable, and the fault is his, he should replace it. Just give him a call and see what he says.
post #3 of 7
Just don't complain too much, or you'll end up on his blacklist.
post #4 of 7
Quote:
Originally Posted by fkl118
Just don't complain too much, or you'll end up on his blacklist.

I thought this had been discussed before and it was decided that he wasn't like the "soup nazi". Have you been blacklisted by the "shirt nazi"?
post #5 of 7
If it's mostly the cuffs, he may just be able to put different cuffs on for you. Send it back with a written description of what's wrong and also email him. He knows he can't escape the wrath of the Collective here and he's been good about fixing problems for people.
post #6 of 7
In the past I have had two orders that had problems. One was Ricky's fault, the other mine. Both times I returned the shirts to be fixed. No screaming or banning occurred. He fixed the issues that were caused by his oversight, I paid for him to fix those that were caused by mine.

Better to have him fix the shirts rather than let them waste away unworn.
post #7 of 7
Quote:
Originally Posted by Alter
I thought this had been discussed before and it was decided that he wasn't like the "soup nazi". Have you been blacklisted by the "shirt nazi"?
Nah, just kidding. I was alluding to that previous discussion.

It's like Jantzen is a precious commodity, and everybody wants to make sure their supply is unthreatened!
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