Originally Posted by randomkoreandude
i just called the customer service 1888 number
Originally Posted by sm31
That's cool. I was just looking at one of my receipts this morning, and it explicitly says they don't price adjust on sale items.
Originally Posted by NAMOR
How did you contact CS? I'm hoping I can get a price adjustment as well
If you bought online call the CS. If you bought from a store call the store. If you did not give them your contact info upon purchase it becomes a hassle.
I once bought a coat from Rugby in DC only to find out the following day when I came back home (Nearest Rugby was 400 miles), that they started a sale and the coat was 1/2 off. I called them and they didn't have my info and I lost my receipt, so I gave them my CC# and date of purchase and around what time. The manager Finny:
He was kind enough to scour through the system and find my purchase and give me a credit.
YMMV, but I think RL does a great job in making sure its customers are happy, at least with me they do.