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The Official RRL Thread - Page 856

post #12826 of 20049
Quote:
Originally Posted by Dave_SFU View Post

Every package ive ever gotten from either an RRL store (and ive gotten things from every store) or the RL website has come via FedEx. I wish it was USPS or UPS since my FedEx guy wont leave things when im not home

 

That's weird.

I've gotten 4 packages from the RL website in the past 5 weeks, all usps priority or first class mail.

post #12827 of 20049
Quote:
Originally Posted by randomkoreandude View Post

yeah ive never actually thought to ask. ive purchased direct from stores from a few diff associates at least a dozen times and from Robert specifically at least 4-5 times now. more than half ,(probably 75%+, of those times iw as charged shipping ... didnt bother me since i typically go through an SA because the item i want is sold out online in my size or they gave me a heads up before it went online or on sale
if you want to save on shipping and your item is online buy it online. but most of us are looking for harder to find items or the item we want is gone so we have to go the SA route AND we like to help robert (dastig) out

 

That makes sense

Stupid question...when you SA here, what are you referring to?

post #12828 of 20049
sales associate

and ive NEVER received an RL order either from online or direct from store that was NOT fedex
post #12829 of 20049
Yeah, I've only ever received Fedex too. Would be very surprised to get anything other than that.
post #12830 of 20049
Quote:
Originally Posted by hoit1981 View Post

Yeah, I've only ever received Fedex too. Would be very surprised to get anything other than that.

 

 

Pics from 2 packages I got from RL this week. (the 3 others I've gotten in the past month or so are also usps). So you guys don't think I'm yankin your chain haha

 

 

700

 

700

post #12831 of 20049
Quote:
Originally Posted by captainshields View Post


Pics from 2 packages I got from RL this week. (the 3 others I've gotten in the past month or so are also usps). So you guys don't think I'm yankin your chain haha hide (Click to show)




Maybe Fedex doesn't deliver to your town?
post #12832 of 20049
They just updated their vendor net where there will be some things sent USPS now, it was usually just Fed Ex. But literally just started this last week, had a meeting about it
post #12833 of 20049
Quote:
Originally Posted by Denim View Post

They just updated their vendor net where there will be some things sent USPS now, it was usually just Fed Ex. But literally just started this last week, had a meeting about it

Oo, a friend from Greensboro?
Quote:
Originally Posted by Dave_SFU View Post

Every package ive ever gotten from either an RRL store (and ive gotten things from every store) or the RL website has come via FedEx. I wish it was USPS or UPS since my FedEx guy wont leave things when im not home

Yeah I hate this, I even sign the fucking receipt and they still wont leave it at door, so I have to pick it up from their office.
post #12834 of 20049
Quote:
Originally Posted by Saturdays View Post

Oo, a friend from Greensboro?
What do you mean.
post #12835 of 20049
Quote:
Originally Posted by Denim View Post

What do you mean.

Oh I just assumed when you said you had a meeting about it that you worked Supply Chain RL in Greensboro, where I assumed some of those decisions are made, based off my visit there. Although I can see how it could be Highpoint as well, but never been to that office.
post #12836 of 20049
Quote:
Originally Posted by Saturdays View Post

Oh I just assumed when you said you had a meeting about it that you worked Supply Chain RL in Greensboro, where I assumed some of those decisions are made, based off my visit there. Although I can see how it could be Highpoint as well, but never been to that office.

No i work for one of the stores in New York, we had a meeting with the operations team who does X-Store and the other store operation systems. And basically just showed all of the managers about the new updates.
post #12837 of 20049
Quote:
Originally Posted by Preparatory View Post

I have done som reading in the already existing threads and get that it's bit of a confusion about sizing for the RRL jeans. I am in the progress of ordering a pair but have no idea what size to order. Have mailed rl customer service and asked for measurements for the slim fit jeans cuz that is what I am interested in. I usually wear 31/32 in slim fitting jeans, for example APC New Standard.
Thank you!
Can anybody please help me with this? Thanks.
post #12838 of 20049
Quote:
Originally Posted by Denim View Post

They just updated their vendor net where there will be some things sent USPS now, it was usually just Fed Ex. But literally just started this last week, had a meeting about it

 

At least I'm not going crazy

post #12839 of 20049
About the shipping discussion:

I hate the fact that we charge 15 for ground shipping in store. I think that is way too much, considering online is only 8 or free for orders over 195. It is our policy to charge. I try to get guys free shipping as much as possible. I have to get the manager to sign off for it every time to get the free shipping. Sometimes the manager doesn't always go for it though.
post #12840 of 20049
Quote:
Originally Posted by captainshields View Post




teacha.gif... I am now pleasantly surprised!

Generally, I have received free shipping in store when they either don't have what I'm looking for, or don't have my size in something.
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