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The Official RRL Thread - Page 855

post #12811 of 20087
Quote:
Originally Posted by Trimalchio View Post

I've never paid shipping when ordering from the store. Never. 

well this pisses me off.

he said its standard flat $15 for anything they ship

post #12812 of 20087
Quote:
Originally Posted by stickshift View Post

Yyou should politely ask the sales person to hook you up with free shipping, esp. Since you just hooked him up with commission

 

I'm guessing it's too late now...order already placed.

And I asked twice if I really had to pay $15 shipping for a 5 ounce package traveling 2 hours north...he said yes.

post #12813 of 20087
Quote:
Originally Posted by edubs01 View Post

What is everybody hooking up?
Just grabbed the only item I wanted: Black Polka Dot Workshirt

Great shirt. I picked that up in the GIS sale. It pairs well with the deadstock cotton work pants that are on sale now.

I have to second what Dave_SFU said about in store sales. Robert definitely got me better prices.

I picked up the Gambler and the Felted Wool Print jacket

I will try to focus on Christmas gifts for others now, unless there are deeper discounts nod[1].gif
post #12814 of 20087
Quote:
Originally Posted by harveyrabbit View Post

Great shirt. I picked that up in the GIS sale. It pairs well with the deadstock cotton work pants that are on sale now.
:
cant decide between this and the craftsman work chino.
post #12815 of 20087
Quote:
Originally Posted by harveyrabbit View Post

Great shirt. I picked that up in the GIS sale. It pairs well with the deadstock cotton work pants that are on sale now.
I have to second what Dave_SFU said about in store sales. Robert definitely got me better prices.
I picked up the Gambler and the Felted Wool Print jacket
I will try to focus on Christmas gifts for others now, unless there are deeper discounts nod[1].gif

Yeah Robert hooked me up too, i paid about $450 less than the online price on my two items
post #12816 of 20087
Quote:
Originally Posted by Dave_SFU View Post


Yeah Robert hooked me up too, i paid about $450 less than the online price on my two items

 

Maybe I'm overstepping...but who's Robert? I gotta get to know this guy!

My one and only purchase from an actual store was not good at all

post #12817 of 20087
Quote:
Originally Posted by captainshields View Post

My one and only purchase from an actual store was not good at all

 

Captainshields, with all due respect you want to get free shipping on 1 clearance belt that you purchased?

 

The people here who claim to get free shipping either are preferred customers of the SA, or spend a lot more money than just buying 1 accessory.

 

Nothing is "free", RL has to pay to ship each item, in many instances they can see that keeping a customer who buys a lot of merchandise happy, free shipping is just a minor expense and gets deducted from their profits, not the SAs commissions, in your case you bought 1 accessory and that just doesn't warrant free shipping. Deal with it.

 

Hardly worth saying your experience "was not good at all" because you didn't get a perverse free shipping entitlement..

post #12818 of 20087
I have done som reading in the already existing threads and get that it's bit of a confusion about sizing for the RRL jeans. I am in the progress of ordering a pair but have no idea what size to order. Have mailed rl customer service and asked for measurements for the slim fit jeans cuz that is what I am interested in. I usually wear 31/32 in slim fitting jeans, for example APC New Standard.

Thank you!
post #12819 of 20087
Quote:
Originally Posted by RRL CLOTHING View Post

Captainshields, with all due respect you want to get free shipping on 1 clearance belt that you purchased?

The people here who claim to get free shipping either are preferred customers of the SA, or spend a lot more money than just buying 1 accessory.

Nothing is "free", RL has to pay to ship each item, in many instances they can see that keeping a customer who buys a lot of merchandise happy, free shipping is just a minor expense and gets deducted from their profits, not the SAs commissions, in your case you bought 1 accessory and that just doesn't warrant free shipping. Deal with it.

Hardly worth saying your experience "was not good at all" because you didn't get a perverse free shipping entitlement..

lurker[1].gif
post #12820 of 20087
Quote:
Originally Posted by harveyrabbit View Post


Great shirt. I picked that up in the GIS sale. It pairs well with the deadstock cotton work pants that are on sale now.
I have to second what Dave_SFU said about in store sales. Robert definitely got me better prices.
I picked up the Gambler and the Felted Wool Print jacket
I will try to focus on Christmas gifts for others now, unless there are deeper discounts nod[1].gif

I like both....nice score!

post #12821 of 20087
Quote:
Originally Posted by RRL CLOTHING View Post

 

Captainshields, with all due respect you want to get free shipping on 1 clearance belt that you purchased?

 

The people here who claim to get free shipping either are preferred customers of the SA, or spend a lot more money than just buying 1 accessory.

 

Nothing is "free", RL has to pay to ship each item, in many instances they can see that keeping a customer who buys a lot of merchandise happy, free shipping is just a minor expense and gets deducted from their profits, not the SAs commissions, in your case you bought 1 accessory and that just doesn't warrant free shipping. Deal with it.

 

Hardly worth saying your experience "was not good at all" because you didn't get a perverse free shipping entitlement..

 

Woah...

 

My only experience is buying from the website, which has always had free shipping anytime I've bought something.

Living 2 hours from the store and paying $15 ground shipping on a $130 item (that could fit in an envelope) just rubbed me the wrong way. Not putting down RRL or it's preferred customers or anything, but as sad as it sounds...$15 is money that I could really use (I know i know...shouldn't be buying rrl in the first place then haha).

 

It costs about $2 to send something that size first class, that far (I do it all the time). I would have been fine paying that $2. Not sure why they need to charge $13 for "handling". That's why I got upset. That's why my experience buying from the store was not good compared to other RRL purchase.

 

And I could use the same logic...they give free shipping to "preferred" customers as a nod for their business...why is it wrong for me to expect free shipping to keep me around, and possibly eventually become one of those big spenders?


Sorry for the rant, just wanted to cleat that up. Wasn't looking for "entitlement".

post #12822 of 20087
Quote:
Originally Posted by captainshields View Post

Woah...

My only experience is buying from the website, which has always had free shipping anytime I've bought something.
Living 2 hours from the store and paying $15 ground shipping on a $130 item (that could fit in an envelope) just rubbed me the wrong way. Not putting down RRL or it's preferred customers or anything, but as sad as it sounds...$15 is money that I could really use (I know i know...shouldn't be buying rrl in the first place then haha).

It costs about $2 to send something that size first class, that far (I do it all the time). I would have been fine paying that $2. Not sure why they need to charge $13 for "handling". That's why I got upset. That's why my experience buying from the store was not good compared to other RRL purchase.

And I could use the same logic...they give free shipping to "preferred" customers as a nod for their business...why is it wrong for me to expect free shipping to keep me around, and possibly eventually become one of those big spenders?


Sorry for the rant, just wanted to cleat that up. Wasn't looking for "entitlement".

Not trying to nit pick here but RRL ships with FedEx. A 1 lb package (the minimum weight it could be) starts at $8 to go from NYC to Albany via FedEx Ground.
post #12823 of 20087
Quote:
Originally Posted by Dave_SFU View Post


Not trying to nit pick here but RRL ships with FedEx. A 1 lb package (the minimum weight it could be) starts at $8 to go from NYC to Albany via FedEx Ground.

 

Wasn't told that...That does make more sense.

Every order I've gotten from RRL/RL online was shipped usps. That's why I assumed they would ship usps

Like I said...new to buying direct from the store (and RRL in general really). Just threw me off a little. Obviously not the end of the world...it was my fault for not pulling the trigger earlier on the website. Easy, cheap, $15 lesson.

 

Ideally I'd like to just get down to the store/stores in person in the near future...on my to do list!
 

post #12824 of 20087
yeah ive never actually thought to ask. ive purchased direct from stores from a few diff associates at least a dozen times and from Robert specifically at least 4-5 times now. more than half ,(probably 75%+, of those times iw as charged shipping ... didnt bother me since i typically go through an SA because the item i want is sold out online in my size or they gave me a heads up before it went online or on sale

if you want to save on shipping and your item is online buy it online. but most of us are looking for harder to find items or the item we want is gone so we have to go the SA route AND we like to help robert (dastig) out
post #12825 of 20087
Every package ive ever gotten from either an RRL store (and ive gotten things from every store) or the RL website has come via FedEx. I wish it was USPS or UPS since my FedEx guy wont leave things when im not home
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