The Official RRL Thread - Page 855

Quote:

Originally Posted by Trimalchio 

I've never paid shipping when ordering from the store. Never. 

well this pisses me off.

he said its standard flat $15 for anything they ship

Quote:

Originally Posted by stickshift 

Yyou should politely ask the sales person to hook you up with free shipping, esp. Since you just hooked him up with commission

I'm guessing it's too late now...order already placed.

And I asked twice if I really had to pay $15 shipping for a 5 ounce package traveling 2 hours north...he said yes.

Quote:

Originally Posted by Dave_SFU 


Yeah Robert hooked me up too, i paid about $450 less than the online price on my two items

Maybe I'm overstepping...but who's Robert? I gotta get to know this guy!

My one and only purchase from an actual store was not good at all

Quote:

Originally Posted by captainshields 

My one and only purchase from an actual store was not good at all

Captainshields, with all due respect you want to get free shipping on 1 clearance belt that you purchased?

The people here who claim to get free shipping either are preferred customers of the SA, or spend a lot more money than just buying 1 accessory.

Nothing is "free", RL has to pay to ship each item, in many instances they can see that keeping a customer who buys a lot of merchandise happy, free shipping is just a minor expense and gets deducted from their profits, not the SAs commissions, in your case you bought 1 accessory and that just doesn't warrant free shipping. Deal with it.

Hardly worth saying your experience "was not good at all" because you didn't get a perverse free shipping entitlement..

Quote:

Originally Posted by harveyrabbit 


Great shirt. I picked that up in the GIS sale. It pairs well with the deadstock cotton work pants that are on sale now.
I have to second what Dave_SFU said about in store sales. Robert definitely got me better prices.
I picked up the Gambler and the Felted Wool Print jacket
I will try to focus on Christmas gifts for others now, unless there are deeper discounts

I like both....nice score!

Quote:

Originally Posted by RRL CLOTHING 

 

Captainshields, with all due respect you want to get free shipping on 1 clearance belt that you purchased?

 

The people here who claim to get free shipping either are preferred customers of the SA, or spend a lot more money than just buying 1 accessory.

 

Nothing is "free", RL has to pay to ship each item, in many instances they can see that keeping a customer who buys a lot of merchandise happy, free shipping is just a minor expense and gets deducted from their profits, not the SAs commissions, in your case you bought 1 accessory and that just doesn't warrant free shipping. Deal with it.

 

Hardly worth saying your experience "was not good at all" because you didn't get a perverse free shipping entitlement..

Woah...

My only experience is buying from the website, which has always had free shipping anytime I've bought something.

Living 2 hours from the store and paying $15 ground shipping on a $130 item (that could fit in an envelope) just rubbed me the wrong way. Not putting down RRL or it's preferred customers or anything, but as sad as it sounds...$15 is money that I could really use (I know i know...shouldn't be buying rrl in the first place then haha).

It costs about $2 to send something that size first class, that far (I do it all the time). I would have been fine paying that $2. Not sure why they need to charge $13 for "handling". That's why I got upset. That's why my experience buying from the store was not good compared to other RRL purchase.

And I could use the same logic...they give free shipping to "preferred" customers as a nod for their business...why is it wrong for me to expect free shipping to keep me around, and possibly eventually become one of those big spenders?

Sorry for the rant, just wanted to cleat that up. Wasn't looking for "entitlement".

Quote:

Originally Posted by Dave_SFU 


Not trying to nit pick here but RRL ships with FedEx. A 1 lb package (the minimum weight it could be) starts at $8 to go from NYC to Albany via FedEx Ground.

Wasn't told that...That does make more sense.

Every order I've gotten from RRL/RL online was shipped usps. That's why I assumed they would ship usps

Like I said...new to buying direct from the store (and RRL in general really). Just threw me off a little. Obviously not the end of the world...it was my fault for not pulling the trigger earlier on the website. Easy, cheap, $15 lesson.

Ideally I'd like to just get down to the store/stores in person in the near future...on my to do list!