American Express Appreciation Thread - Page 6

I have a regular Platinum card. I find the benefits to be better than any other card I have. I also have the option of paying purchases (which I can choose) over time. I've never done this, but the interest is about the same as other cards. And the "points" can be used for just about anything. All in all, its a good card to have.

My Favorite is the "Translucent Black Aircraft aluminum w/ 41/40 ss and Diamond encrusted lettering"...

+1. Their rewards are the best.

Didn't Alek Baldwin say on 30 rock that he has an Amex Invisible ?

I remember that. It was very well designed.

Amex has been very good to me for the past 3-4 years. However, I've had a month of hell with their customer service. If they resolve my issue tomorrow as scheduled we'll see if my views on them change. <--- Gold Rewards card holder

Has anyone managed to get the platinum card waved? How good is their concierge service? We have a gold card and we travel a minimum of three times a year but always end up at the air port hours early and end up having to stand at times (I dont mind it but when its my mother, nephew, niece its a problem) so I was thinking of getting the platinum card for that reason. But I was told by the rep that it does not allow you to accumulate as many points as the gold card does, apparently the gold card triples and doubles your points on some items and the platinum does not?!?!? I thought it would have done double and triple and then some.

Yea Amex treats their costumers as royalty and has great rewards, but I'm sure they aren't that loved by business owners...

How good is their concierge service? We have a gold card and we travel a minimum of three times a year but always end up at the air port hours early


Always have good luck with the concierge service getting restaurant reservations; the airline clubs admission is good. They often have double/triple awards on certain types of purchases.

I've never had too much of a problem in the US, but in Canada it's difficult to find businesses that take Amex.

I know Amex charges restaurants down here more per transaction than Visa or MC. I can't speak for other types of businesses or locations. People who put coffees and the like on their amex aren't doing local businesses (or their other customers, who will wind up paying more) any favors. It's a village green dilemma.

We have corporate cards, all green, here. I have one and it is used for all kinds of travel. However, I've never signed up for membership rewards so I don't get any points. Which is kind of a shame because I've racked up well over $100K on it over the years. Anyone have any advice on whether or not to sign up? Is it worth it? There's a $75 (I assume annual) fee for my card - but I also wonder whether as a company we should sign up for rewards that accrue back to the company - anyone have any experience with this? I'm also wary about what any of this might do to people's incentives when using their cards - we want them using them for legit business expenses, and we prefer the oversight of cutting our own checks for most things, but this might encourage folks to, for example, pay various vendors, memberships, trade show fees, etc. that we would prefer to write a check for in order to receive the personal benefits that accrue. Any words of advice from this corporate perspective?

I used to work for IBM, who worked out a deal w/ Amex where they got the points instead of the employee. If you're high enough up and a big enough customer, you might look into that (to the chagrin of your employees). At my new company, I pay the 75 for the points and it's well worth it. You need to spend $7500 / year to break even.

Lovely. Must've spent about 5 hours over the past month with Amex Customer service to solve issues with months old transactions appearing in my recent charges and asking them to take them off the month end balance due. Spent 1.5 hours or so this past weekend with them and got them to agree to get rid of the charges (they amount to ~600). Lo and behold this morning, I get an email alert from Amex telling me my charges for the month have crossed the threshold I require before they send the alert. I look on my web statement and see the same charges on my May statement. Again.

I absolutely will NOT use Amex.