JoS. A. Bank - Quality/Contruction/Pricing Answers - Page 10

Quote:

Originally Posted by TRIALnERROR 

Because I got scammed with the buy one get x free promo. I thought that would be evident considering JAB's marketing practices, but apparently I have to spell everything out for smart-asses like yourself.

How long ago did you buy them? Do you have the receipt. The one thing I do like about JAB. And it has nothing to do with their suits. Is their lifetime guarantee. I returned everything JAB I owned for a full refund and bought some well constructed, good quality suits from Black Lapel. I suggest doing the same thing if you can.

I actually went to a Jos A Banks store yesterday and really examined the store from the prices to the fitting. I like there selection of tweed blazer I fit terrible on me since they are not modern fit.I then tried a modern fit suit top and it fit nicely on me. I need to stock up on tweed blazers for the winter and I was thinking of grabbing a few,thats if the sale was good.

When is Jos A Banks going to get slim cut modern blazers?

Quote:

Originally Posted by jbernard 

 

How long ago did you buy them? Do you have the receipt. The one thing I do like about JAB. And it has nothing to do with their suits. Is their lifetime guarantee. I returned everything JAB I owned for a full refund and bought some well constructed, good quality suits from Black Lapel. I suggest doing the same thing if you can.

Thanks for the heads-up jbernard! These were purchased over a year ago, but saw very little action. I was unaware of any lifetime guarantee. Do you know if the original receipt is required? 

Quote:

Originally Posted by KObalto 


I'm not taking up for JAB as I don't like the quality or the fit but it appears the Signature Gold line is half-canvassed with some on sale for under $400: http://www.josbank.com/menswear/shop/Product_11001_10050_357160
The signature Platinum is fully canvassed and made in Italy (I have no idea by whom): http://www.josbank.com/menswear/shop/Product_11001_10050_357203
That said, I wouldn't buy them. I have many friends who complain about how quickly their JAB suits show wear.

I stand corrected. My gold signature suits apparently are half-canvassed. However, they still suffer from the shredded pant linings, loose buttons/threads, and general lack of craftsmanship. 

Quote:

Originally Posted by TRIALnERROR 

Thanks for the heads-up jbernard! These were purchased over a year ago, but saw very little action. I was unaware of any lifetime guarantee. Do you know if the original receipt is required? 

I don't know if it is required. They may be able to look it up too.

Quote:

Originally Posted by brokencycle 


http://www.josbank.com/menswear/shop/ContentView?langId=-1&storeId=11001&catalogId=10050&contentKey=CUST_SERVICE_INFO
Satisfaction Guarantee
Your satisfaction is the cornerstone of our business. With 105 years of manufacturing expertise, we guarantee our clothing to be of the finest quality. Every item will give you complete satisfaction, or you may return it for a refund.

Kudos to Jos. Banks for having such an excellent policy. Now to put it to the test! I brought two of my worst suits (lumpy shoulders, shredded pants lining, loose stitching in seat) in today for a refund. I was told that I have to come back tomorrow to speak with the manager. Looking forward to posting a hopefully positive experience!

Quote:

Originally Posted by TRIALnERROR 

Kudos to Jos. Banks for having such an excellent policy. Now to put it to the test! I brought two of my worst suits (lumpy shoulders, shredded pants lining, loose stitching in seat) in today for a refund. I was told that I have to come back tomorrow to speak with the manager. Looking forward to posting a hopefully positive experience!

Hope it goes well for you. The only thing they have going for them in my opinion is tux rentals (although i think everyone should buy them) and their satisfaction guarantee.

Quote:

Originally Posted by TRIALnERROR 

Kudos to Jos. Banks for having such an excellent policy. Now to put it to the test! I brought two of my worst suits (lumpy shoulders, shredded pants lining, loose stitching in seat) in today for a refund. I was told that I have to come back tomorrow to speak with the manager. Looking forward to posting a hopefully positive experience!

Seriously??  You've been wearing these suits for the past year and are going to try and return them for a refund??  I could understand if you wanted replacements because you thought they should have worn better and lasted longer, but asking for a cash refund seems disturbingly opportunistic.   How about you just own up to your mistake purchase and move on to buy something better?

Quote:

Originally Posted by TRIALnERROR 

*** Deleted **** As Trial and Error's post was removed, I have deleted the quote of that post.  New Shoes1

I now see the type of person you are, and this cash refund idea is consistent with the character you display.  Carry on with your refund scheme and forget I said anything.

Quote:

Originally Posted by New Shoes1 

 

I now see the type of person you are, and this cash refund idea is consistent with the character you display.  Carry on with your refund scheme and forget I said anything.

And I now see what kind of person you are... Trolling threads to inject senseless cynical comments based on speculation and conjecture.

I have found, through thrifting them, that the JoS. A. Bank sportcoats fit my build the best. I get shoulders divots in practically everything else I try on, and I've tried on other, more expensive brands at Saks and Neiman. I've done a lot of reading here about sleeve head/arm hole ratios, etc. causing the problem, but honestly, I think it's because of my weight training, shoulders, traps. For whatever reason, they fit me perfectly, and they have a money-back guarantee, so I think I'm going to pull the trigger on a few suits, a blazer, and a sport coat and find out about the quality for myself. I don't know if the o.p. is still around, but I appreciate the thread.

i saw in august that you intended to take some suits back to Jos A Banks.  Just wondering how that worked for you.  I bought several pairs of slacks and shirts on a sale in october of '12.  I work from home so i rarely wear dress clothes.  nonetheless, after only 3 or 4 wearings, one of the pairs of slacks began to rip along the inseam, and no, it isnt because they are too small or tight!  i have also found that the shirts are almost impossible to iron.  I didnt want to pay $100 bucks each for the traveler line so i opted for the executive collection.  i was told they werent perm press and didnt think much of it.  i own many cotton shirts that i iron.  these however do not respond well to an iron at all. 

most irritating about the situation is their lack of response.  i sent them a detailed email about my experience.  they were so concerned they never responded.  granted, it has only been two months since i sent it and they may just be so tied up with their constant sales that there has been no time to respond.....