Originally Posted by thinman
Although I have had a mediocre MTM experience with a Samuelsohn jacket that has more shoulder padding and broader shoulders than I prefer, I would offer a counter-example to all the bad MTM experiences described here. I ordered a MTM Oxxford suit from a small menswear store where I was measured by a salesman, not a tailor, and I'm *very* happy with the result. When the suit arrived, only the trousers needed cuffing; even the sleeve lengths were correct (I say lengths because I have one arm 1/2" longer than the other, rather than the more usual 1/4"). I did scout the store 1/2-dozen times before ordering and had the best-dressed salesman do the measuring, though. The store is also on Esquire's list of 50 best menswear stores in the country, FWIW.
What is the name of the small men's store where you bought your made to measure Oxxford suits from, thinman? Is it a privately owned small men's store like Thomas Miller (in the Woodbury Commons Shopping Center in Woodbury, NY) and Victor Talbot's (in the Greenvale Plaza in Greenvale, NY)? Or, is the small men's store you bought your MTM Oxxford suits at a chain?
FWIW, Thomas Miller claims to be the number one store in the New York Metropolitan area in made to measure clothing, especially in made to measure tailored clothing (suits, sportsjackets, dress pants, odd vests-dress and formal, overcoats, tuxedos and tuxedo separates and formal overcoats). That is, Thomas Miller claims to be the number one store in MTM in the New York Metropolitan area in all around experience (30+ years of experience) and in sales and satisfaction (both frequency of satisfaction and in levels of satisfaction).
Also, FWIW, even though the recent negative experiences with Oxxford that we have been reading about on SF and AAAC recently that people such as mafoofan, rssmsvc, ranchsooner (on AAAC), trmaldo, iammatt, bowtiemeow and some others are not quite as isolated as I originally thought, and certainly not by any means, the vast minority, they are still quite isolated overall.
And, those who have problems or have had problems with Oxxford (a majority, overwhelming majority or vast majority of the problems with Oxxford are mostly-but certainly not entirely-fit and overly high expectations for MTM from a clothing brand; service problems are quite rare, workmanship problems-95-98% of which are strictly subjective are extremely rare overall) are definitely the minority.
However, according to what I have seen on every clothing forum out there (including SF and AAAC), the same problems from Kiton, Brioni, Attolini and all other clothing brands are any amount more abundant and any amount more severe than with Oxxford.
Despite his serious (dare I say severe?) dissatisfaction with Oxxford, iammatt did admit to the fact that, in general, it is impossible to do better than Oxxford without going bespoke.