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TM LEWIN shirts for £12 - Page 4

post #46 of 52
Quote:
Again, any updates? My CC hasnt been charged yet. So maybe there was a pricing error and Lewin wont honor the orders. But the least they could do is recognize that there WAS an error and I DID place an order.
I think that for them, the best thing to do if they dont want to honor the snafu prices is to lay low, and ignore it. Make believe that the whole thing didnt happen. This, while not being the greatest customer service ploy makes the whole matter seem like one great big computer error, hey they can claim that they didnt even get the ORDERS. The conversation could go like this..." 12 dollars a shirt? Really? Wow... how absurd is that... No I dont know what you are talking about... How can we help you today?" If however they acknowledge the error and offer an apology that it happened they will invariably get into fights with people and no matter what they offer people will be unhappy with the consolation prize they offer always wanting more. PS: Anyone think that the crash was revenge for the Lewin error ???
post #47 of 52
Just spoke with Lewin - they have put all the 12 pound orders on hold and are not honoring that price. The customer service lady was polite enough to let me know that I was still 'very welcome' to complete my order at the 69 pound price.. Damn. Panzer
post #48 of 52
any explanation offered?
post #49 of 52
Quote:
any explanation offered?
They simply said it was a computer glitch and the firm has decided not to honour that price. Panzer
post #50 of 52
your credit card numbers safe?
post #51 of 52
The shirts are now half price ~ GBP 34. Not too bad, I suppose. Does anyone know how Lewin's suits fit? Also, are they canvased or fused?
post #52 of 52
Quote:
I think that for them, the best thing to do if they dont want to honor the snafu prices is to lay low, and ignore it. Make believe that the whole thing didnt happen. This, while not being the greatest customer service ploy makes the whole matter seem like one great big computer error, hey they can claim that they didnt even get the ORDERS. The conversation could go like this..." 12 dollars a shirt? Really? Wow... how absurd is that... No I dont know what you are talking about... How can we help you today?"
Sneaky. You should start your own business. Oh... hang on...
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