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Epaulet shop - Official Affiliate thread - Page 1526

post #22876 of 33589
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Quote:
Originally Posted by kwanon View Post


I definitely agree, as an existing customer. I just find myself in so many situations where I want to recommend Epaulet to people outside the stock size range. Then I find myself wondering, if I were in there shoes, why would I take the risk? Even with measurements and fit advice. I know everything is designed to be altered but then you're looking at another $10-40 on top of purchase price depending on how extensive the alterations are.

Has Epaulet ever considered sending out a trial-fit kit like Rancourt does? Charge some nominal fee to send out a few pairs of pants (etc?) in different cuts. When the customer returns them they get a gift card for all or most of what they paid. If they don't return you charge them for the value of the clothes you sent. Rancourt in particular sends out shoes that have giant "TESTER" marks branded into them so there would be no point in keeping/stealing them anyway.

I really don't mean to sound argumentative. I'm pretty much fixed as far as knowing my size, and look forward to more Epaulet clothing. I just wonder if the combination of the no returns policy (for non-SF members) and the lack of these stock sizes is a bit of a self-fulfilling prophecy.

Being a size 37XS, 7.5D shoe and generally not tall, I'm happy that I can special order the stock styles in MTO sizes. Yes, dialing the correct size involves trial and error and, ultimatley, I took a gamble by ordering a factory find sport coat. Once I get my sizing worked out, it will be much easier to order more. Being on the lower end of sizes, I'm used to exerting some (massive amounts of) extra effort. In my view, the fact that Epaulet will do anything I want in MY size, by itself, is a dream come true! I'm so used to hearing "NO, we can't accomodate you," from other retailers. I wish I could pre-order things like sweaters in XS sizes, but I realize that would be a major pain for the Epaulet folks. I'd take the risk for staple items, albeit in small doses.

Now, if they had a rack of tester sportcoats in 1" incremenets...I'd have turned off the computer and taken the train up to NY for the day. satisfied.gif
post #22877 of 33589
Quote:
Originally Posted by kwanon View Post


I definitely agree, as an existing customer. I just find myself in so many situations where I want to recommend Epaulet to people outside the stock size range. Then I find myself wondering, if I were in there shoes, why would I take the risk? Even with measurements and fit advice. I know everything is designed to be altered but then you're looking at another $10-40 on top of purchase price depending on how extensive the alterations are.

Has Epaulet ever considered sending out a trial-fit kit like Rancourt does? Charge some nominal fee to send out a few pairs of pants (etc?) in different cuts. When the customer returns them they get a gift card for all or most of what they paid. If they don't return you charge them for the value of the clothes you sent. Rancourt in particular sends out shoes that have giant "TESTER" marks branded into them so there would be no point in keeping/stealing them anyway.

I really don't mean to sound argumentative. I'm pretty much fixed as far as knowing my size, and look forward to more Epaulet clothing. I just wonder if the combination of the no returns policy (for non-SF members) and the lack of these stock sizes is a bit of a self-fulfilling prophecy.

If I might contribute a bit -

As a former fat guy, I really do relate in general to the sentiments expressed throughout this convo and the OP about prices outside of the house sizing run.

That said, when you get down below 38 chests, or so and into 27-29 waists, the production and opportunity costs to supply those possible buyers just doesn't add up. Mike has already stated that they used to carry them standard, they didn't sell, and so a business decision was made to cut out that cost - it didn't afford Epaulet anything with old stock sitting on the shelves and not moving. And while we all do love EP, sales is not a matter of charity. Not that that's wrong; it's just the nature of a small business trying to streamline costs in an effort to become financially stable and then successful.

Even mall retailers have this sort of reasoning down. If you walk into Banana Republic, you'll see a company established size run because they have zeroed in on the market they're trying to attack in a profitable way. Having worked there for many years through undergrad, it doesn't make financial sense for the company to cater to an "extreme" minority based on sales trends, customer base, etc. Obviously, as a national chain they now have room to expand the sizing (Normally chest sizes of 38-44) because they can cover the odd jacket in a small or large size, but that was definitely not their starting point. And while SF distorts things a bit, the average male is not walking into Epaulet measuring a 36 chest and 27 waist. That sort of build is just not common in modern America, for whatever reasons others may want to include.

On the other hand, Uniqlo and other Asian imports are almost always sized small because they are built for that Far Eastern demographic. It wouldn't profit a Uniqlo, then w/ 2-3 storefronts, to release clothes in an American XXL. Who would buy that? (rhetorical). Obviously there is a limited market for it, but not enough to merit the production and opportunity costs.

To me, the mere fact that EP wants to, and makes an effort to cater to sizes on either end of the spectrum is fantastic. In an effort to keep general costs down, they pass on the extra costs associated w/ small/large size production onto the customer. Does that perhaps limit their appeal? Maybe - but it's "limiting their appeal" to a demographic they're already not targeting. They're not really out anything extra by not supplying sizes they already don't produce. Instead, I think I'm correct in viewing the expanded sizing as a great offer to guys who normally fall outside the "standard" range, offering a product all of us know as high-quality for the money, in great fabrics and with a really unique vibe.

Were Epaulet to continue expanding and make a jump to Europe or Asia, then I would anticipate seeing a size shift or expansion as their target demographics change. But for now, they've tried it, found it not financially reasonable, and so instead of completely shutting down that extended sizing option have passed on the cost to the consumer - thus allowing a product they normally wouldn't consider to go out to those willing to pay for it.

But that's my take. Again, I sympathize with the plight of people outside the standard sizes. But really when you're dealing with a boutique-level brand, there's not a ton that can be demanded of them if it's not financially-sound. I'd instead view EP's custom jobs as a great opportunity to snag unique pieces built to the buyer's specs, as opposed to an expected level of attention. TBH, EP goes above and beyond even the most attentive retailer by offering this service.

Anyways, sorry for all that.
post #22878 of 33589
^ very well stated. Also, just think that EP could easily say "that size [34 jacket, 28 trouser, etc.] just doesn't sell well enough, so we won't carry it and you can't special order it." If they said that, I woul have exactly zero Epaulet items in my closet. On the plus side, I would have saved a lot of money...on the down side, I WOULD HAVE ZERO EPAULET ITEMS IN MY CLOSET! I really wouldn't want to imagine my wardrobe with my EP stuff, if you removed it all right now I think I'd have to show up pants-less to work. The fact that they even offer all these odd sizes at all as special orders is pretty remarkable.
post #22879 of 33589
Quote:
Originally Posted by Beatlegeuse View Post

^ very well stated. Also, just think that EP could easily say "that size [34 jacket, 28 trouser, etc.] just doesn't sell well enough, so we won't carry it and you can't special order it." If they said that, I woul have exactly zero Epaulet items in my closet. On the plus side, I would have saved a lot of money...on the down side, I WOULD HAVE ZERO EPAULET ITEMS IN MY CLOSET! I really wouldn't want to imagine my wardrobe with my EP stuff, if you removed it all right now I think I'd have to show up pants-less to work. The fact that they even offer all these odd sizes at all as special orders is pretty remarkable.


Yeah, I'll basically echo this.

post #22880 of 33589
Quote:
Originally Posted by badsha View Post

Nice. Who bought the UK Donegal Iron Tweed in 32?

 

Hmm, you mean the Ironwood? Kopped that last year. Easily among my top 2 or 3 favorite Walts. Similar to the Salt & Pepper in terms of variegation and contrast -- in a different color tone, of course.

post #22881 of 33589
Quote:
Originally Posted by applky View Post

Hmm, you mean the Ironwood? Kopped that last year. Easily among my top 2 or 3 favorite Walts. Similar to the Salt & Pepper in terms of variegation and contrast -- in a different color tone, of course.

Sorry, yes. I was about to kop last night and gone this morning.
post #22882 of 33589
On a different note, I always get a little bummed when i see UPS from the shipping confirmation. A week wait instead of 2-3 days. Won't matter once the SM store is all setup. Shouldve just waited till this weekend to purchase in store. Cursed impatience/impulsiveness
Edited by trig - 8/21/13 at 10:55am
post #22883 of 33589
Our awnings are up!

The Santa Monica store is very close to being realer than "real deal" Holyfield...



post #22884 of 33589
^sweet. Was going to ask for the addy! Haha.
post #22885 of 33589
Quote:
Originally Posted by wj4 View Post

^sweet. Was going to ask for the addy! Haha.

Yup, it's 1133 Montana Ave, corner of Montana and 12th street
post #22886 of 33589
Mike-
When are you expecting to receive the Fall Walt delivery?
post #22887 of 33589
Quote:
Originally Posted by Epaulet View Post

Yup, it's 1133 Montana Ave, corner of Montana and 12th street
Will bring tripod to take daily pic outside your store! Haha.
post #22888 of 33589

Will the no sales tax offer apply to MTO Rivet Chino's ordered in store that day?

post #22889 of 33589

^ W, you are lucky. I can only walk beside an Epaulet store using google's street view biggrin.gif (btw, it of course still shows the old jewellery store on the Santa Monica spot)

post #22890 of 33589
Yes, he said no sales tax first day.
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