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I've had to pay; but I don't remember what percentage it was.
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I've almost always had to pay duties/brokerage for Epaulet packages. USPS just gets given to Canada Post and they make me pick up all packages from the post office and charge me fees.
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You should have to pay tax (13% for Ontario), but not duty since they are made in the USA. I don't think USPS/CanPost collects for brokerage.
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Importations are subject to GST and PST, where applicable or HST where that exists. Because most of Epaulet's gear is made in the USA, they are exempt from duty under NAFTA. Occasionally, if I'm lucky, a parcel will get through without any fees whatsoever. I think that depends on what kind of day the Customs inspector is having.
Regarding brokerage, Customs charges a flat rate, I think $10 now, for every parcel that they subject to tax/duties.
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Sorry about that - our European products typically get delivered once a season, and once they sell out, they don't return until the following year.
Yup, most people sized down 2" in the Hardie. It can stretch out if it needs to as well, so it's possible that a true 37 could also wear a 34 in the sweater.
The actual fits are all pretty similar. The names just denote the details. Weller is standard sportcoat. Daltrey has patch and flap pockets for a more substantial look. Napoli has a soft unconstructed shoulder. Most guys would take the same size in all of them.
The Marcello was an Italian made jacket that was really tight. It's been discontinued. All of the Factory Finds coats are made by Southwick in our proven shapes.
Email's the best way. Contact[at]epauletnewyork.com
The taxes on items sent to Canada are pretty reasonable - I've never received a complaint about it. Since we use USPS, you avoid the additional brokerage charge that private carriers like UPS and FedEx can access. This is a significant amount. When goods are made in the USA, I know that a portion of duties are eliminated, but you're still charged some form of VAT sales tax - just as if you bought the item at a Canadian retailer. We ship about a dozen orders to Canada every day, so the process is definitely smooth and the duties are reasonable.
Another thing that we do is "bundle" orders for International customers. Many guys will place an order, pay the shipping charge, and ask us to hold it. They'll then place a few more orders with the "Store Pickup" option (no shipping charge) and we'll put that together with the item that they originally bought. We can ship everything together when they give us the word.
The shipping charge is fixed no matter how much you buy, so this allows you to make several purchases but only pay once for shipping.
Thanks everyone for explaining the duties/brokerage fee situations. The bundle order is a great idea!!
