Hi all, I just thought that I'd add my tuppence worth to the thread. I have had the privilege of meeting Mr. Roberts. He took some sample shoes with him to our meeting.
The experience was very positive and what I liked the most was his energy and excitment. He REALLY enjoys what he does. His sense of customer service appears to be second to none.
Even if his shoes weren't that good (but believe me they ARE, in my opinion), his desire to make the customer happy would ensure that he does a good job and accommodate most of a customers concerns.
Although I've not had anything made by him (cashflow issue), I'm hoping to commission him for most of my shoes from now on.
To conclude, I'm be no means an expert in shoes, but I do have a few pairs. I would not hesitate to recommend and use him myself.
And no, I don't get any discount for writing this
With his permission, I've enclosed a couple of photos that I captured of his shoes. I hope that you enjoy them as much as I did. Unfortunately, I didn't take any of the soles, but they are similar to the Bals picture above (sorry