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Howard Yount: Affiliate thread - Page 292

post #4366 of 4756

Don't take my delay in posting this update as the timeline for Jamison's response.  It was much quicker.  Jamison reached out to me when he received my order for exchange to make sure I received items I really wanted.  He was responsive and extremely helpful.  He reshipped the new items very quickly and covered the return shipping on the original order (as it was HY's error).  In the end, I received some beautifully made items, with which I am very pleased.  I would prefer an easier opportunity to communicate about sizing, ordering, styles, etc, but I probably would order from Jamison again as the items are extremely well made and at a fair price.  Anyway, thanks for all the helpful advice.

post #4367 of 4756

I just emailed him about a return and he responded literally a minute later. I guess I got lucky and caught him at a good time.

post #4368 of 4756
Quote:
Originally Posted by Sudonihm View Post
 

Don't take my delay in posting this update as the timeline for Jamison's response.  It was much quicker.  Jamison reached out to me when he received my order for exchange to make sure I received items I really wanted.  He was responsive and extremely helpful.  He reshipped the new items very quickly and covered the return shipping on the original order (as it was HY's error).  In the end, I received some beautifully made items, with which I am very pleased.  I would prefer an easier opportunity to communicate about sizing, ordering, styles, etc, but I probably would order from Jamison again as the items are extremely well made and at a fair price.  Anyway, thanks for all the helpful advice.

 

Glad it worked out.  Agree on the part I bolded above. I think it is unfair for him to get labeled as horrible customer service by so many when it is only one facet of his customer service that is lacking (or basically non-existent).  There are many areas of his customer service that far exceed other retailers IMO.  

post #4369 of 4756
Jamison always answers my mails within 24h of contact. Never had an issue with customer service.
post #4370 of 4756
Quote:
Originally Posted by matty long legs View Post

Looks good, Ian. Your HY umbrella still holding up well? I'm looking to purchase one soon.

For what it is worth, I bought the first wave of HY umbrellas in... maybe 2010? 2009? And mine has held up beautifully. Looks as good as the day I bought it. Absolutely no complaints here.
post #4371 of 4756

I bought a couple of size 32 pants and they were a bit too tight for me. I emailed Jamison twice within the last week (1 week = 7 days = 168 hours = 10,080 minutes) and guess what? Still no reply yet. Could anyone tell me is there any magic or something to get his attention? Thank you guys so much in advance! 

post #4372 of 4756

read this thread. same post gets posted by different people every week or so.

post #4373 of 4756
Just got the gray wool D-ring trouser, made in Italy. It feels a little roomier than the other Italy stuff. Which I like. Think that brings me to six pairs of pants, one suit, 15+ ties, two squares, and not a single problem.
post #4374 of 4756
Quote:
Originally Posted by yellowfellow View Post

(1 week = 7 days = 168 hours = 10,080 minutes)

I thought you were on your way to breaking out into that song from Rent.
post #4375 of 4756
Quote:
Originally Posted by Claghorn View Post

Just got the gray wool D-ring trouser, made in Italy. It feels a little roomier than the other Italy stuff. Which I like. Think that brings me to six pairs of pants, one suit, 15+ ties, two squares, and not a single problem.

 

Interesting.  I'll have to take another look at the site.  Last time I checked, all the D-Ring pants were American made.  

post #4376 of 4756
Quote:
Originally Posted by Claghorn View Post

Just got the gray wool D-ring trouser, made in Italy. It feels a little roomier than the other Italy stuff. Which I like. Think that brings me to six pairs of pants, one suit, 15+ ties, two squares, and not a single problem.

 

Hi sir,

 

How do you feel about HY ties, if you don't mind me asking? I'm loving quite a few of his offerings but I'm somewhat undecided because most are quite slim (3" or less) for my hefty frame.

 

Thank you!

post #4377 of 4756
Perhaps they are made in America. Would explain the roominess.

I don't have any of the skinnier ties. In terms of quality, it's pretty varied. Nothing awful, but a few that don't drape very well, or at least as well as I'd like.
post #4378 of 4756
Recently I shipped a return back to Howardyount (per Jamison's instructions). However, 2 weeks later it came back 'return to send.' Per the post office, the reason for the return was the package was unclaimed. Reached out to Jamison 2x via email to see if he could weigh in on what might have been the issue prior to paying to ship it back again but I haven't heard back. Wondering if anyone had a similar issue with sending him packages?

(it is frustrating because he has such wonderful things at reasonable prices...)
post #4379 of 4756
I bought total of 7 pairs of pants form HY. At first time I felt they are bit roomier than my other pants. Over time - loving these classic fits. Pants drapes really well.
post #4380 of 4756

Same issue with communication here.  I returned a pair of pants two months ago.  Within a few days, he e-mailed and said he would exchange the pants when the restock arrived the next week.  The restock clearly arrived as the sizes on the website were updated.  However, he no longer responds to my e-mails.  At this point, I'm just assuming that I will likely not receive a response, and I am just hoping for the best that I haven't lost my money.

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