Hope some of the more experienced eBay-ers here can help me out. My gf purchased a Tod's purse from an eBay seller, emailed to check its authenticity and received a positive reply (which she deleted - which she knows now wasnt too smart)...paid for it and it arrived yesterday. Clearly fake. She emailed the seller saying that it was clearly a fake, she even took it to the store in HK and had this confirmed. Said that she accepted it as likely an honest mistake but would appreciate a refund - got a "NO WAY, I NEVER GUARANTEED AUTHENTICITY" reply. We then replied saying that it is very disappointing that she is knowingly passing off fake goods on eBay as real, and is clearly against eBay policy. She replied indicating that my gf "should look in the mirror and be ashamed of herself for expecting a 2000 dollar purse for a mere hundred bucks" - disgusting. She is a Hong Kong girl - she can get this purse in Mongkok for a mere ten bucks, but that isnt the point. Big problem - seller insisted on being paid via Money Order - she has so much positive feedback that my gf and I thought 'ok trustworthy' - but now she has no Paypal protection. So what recourse do we have and what actions will eBay take to either compensate or at least stop others for having the same issue with this seller? Im sure someone here has been through similar....
post #1 of 19
4/26/05 at 12:03am