Additional 15% on sale items doesn't seem to be working for me.
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Yeah mine had no tags either and the paper/cardboard that is usually stuffed into new shoes was just sitting on top of the shoes in the box so clearly a return.
Have sent them pictures as requested so will see what becomes of the situation. Unfortunately the colourway is sold out everywhere as well so not just an easy return and swap
I'm in the same boat.
As far as I know, TBS was the only stockist of that boot. I don't want them anyway, now that I've seen how bad the quality was. Not worth 475 bucks.
Just to update, TBS replied to the pictures of the dirty shoes by saying I could return them for free for a refund. When I said they were the last pair in my size in this colorway I could find anywhere they said they couldn't do anything for me except offer me one of their shitty 15% off codes which rather than just give to me straight away, I had to email them when there was something I wanted to buy and they would apply the discount.
Pictures of shoes to follow.
What size did you order. I returned a 12 recently. The blue looked really ashy compared to the picture.