I ordered a pair of pants that sold out pretty quickly, didn't get a tracking number and had to hassle them a bit in order to hear what was going on. Turned out there were some trouble with updating their stock online so my order went through, but I didnt hear shit from them since five days later after mails going back and forrth. Pretty annoying, but I got a discount code from them out of it, although that was a 10% off code and I had already spent the code I got from them after a order during their sale
Tres bien customer service has gone down the shitter due to the cancer known as Victor at the helm.
yeah that delightful lady (i forgot her name) was usurped by this:
about some time ago a shirt arrived with one of the button holes sewn shut. i sent them an email (i was very pleasant) and this victor dude said its not a defect and told me to get a knife cut it open myself
Judging by their FB page it seems like they've been overrun by chinese asking all kinds of questions lately, might be the cause. Usually takes them about a day to answer my mails.
more like koreans, chinese and Eastern europeans begging for coupon codes.
about some time ago a shirt arrived with one of the button holes sewn shut. i sent them an email (i was very pleasant) and this victor dude said its not a defect and told me to get a knife cut it open myself
That du is a mad fuckstick I don't understand how he still has a job.
That du is a mad fuckstick I don't understand how he still has a job.
Viktor's been perfect for me so far. No issues with any emails, some delays sometimes but no real issues. All my orders shipped real quick and all measurements asked for were provided relatively accurately. Also when my kopping fingers were super active he was able to cancel an order for me after it had already shipped when I asked. Pretty damn good service if you ask me.
Edit: although he did say he didn't see any Our Legacy Floral camos on the order list and then two months later they are on the site. So either he missed them or they placed an order after my email
yeah that delightful lady (i forgot her name) was usurped by this:
about some time ago a shirt arrived with one of the button holes sewn shut. i sent them an email (i was very pleasant) and this victor dude said its not a defect and told me to get a knife cut it open myself
what is wrong with this suggestion? are you so disabled that you are unable to cut open 1 cm of fabric?
Quote:
Originally Posted by conceptionist
Spoke to the SA yesterday while I was in the store.
He said they'll be getting more CPs soon, including their new, basic line which is cheaper.
Needles (or Nepenthes? don't know which is which) should be up soon too.
lower priced CP sneakers will cheapen the brand. but then again expensive sneakers are just silly, who are they trying to fool?
lower priced CP sneakers will cheapen the brand. but then again expensive sneakers are just silly, who are they trying to fool?
It's a money maker like so many other brands has, so they can finance they really want to do and I doubt that a 200-250$ sneaker will cheapen the brand, it will just broaden their appeal, but we don't know yet what "cheap" is.
It's a money maker like so many other brands has, so they can finance they really want to do and I doubt that a 200-250$ sneaker will cheapen the brand, it will just broaden their appeal, but we don't know yet what "cheap" is.