Yeah, I had a couple of less than great experiences during the last sale. One was just an item being out of stock and a refund, which was fine. The other time they sent the wrong item (model, size, and color) and then said they couldn't find the original boots I ordered. A couple of weeks later I saw them selling 'my' boots on ebay
. I guess I can't complain too much, though, since I never actually lost anything and I'm just a sale shopper anyway.