Tom, I find it strange that you decide to post here again, but have refused to answer my email dated August 10, 2009 wherein i informed you I did not receive the correct size I ordered from you. In my view, you owed me at least some obligation to ensure that the shoes you shipped me were what I ordered. In that respect you failed, and you only compounded that error by refusing to respond to my emails. I am now out $730, with shoes that are mis-sized, and I am finding it difficult to sell them since they are not marked at all as to what size they actually are (apparently, not an isolated problem), and I do not want to mislead people as to what they are buying.
You admit to making some profit off this venture, which I think is shameful given what seems to have been a systemic failure to fill orders anywhere near accurately, for reasons that remain unclear. Moreover, since I didn't deal directly with Vass, but instead with you, I am stuck with the shoes you sent me without any recourse from Vass. Do you think that was fair to me? Do you think it is fair you made any profit in this situation?
In the end, I blame myself for dealing with an intermediary rather than directly with Vass. I chalk it up to inexperience, and to a lesson learned, albeit an expensive one. Nevertheless, I do not think you handled yourself well in this situation, and, in my case, you did nothing to try to cure the failure to accurately fill an order. Unless you are prepared to own a problem, and make all attempts to correct an error (including making a full refund for failure to fill orders correctly), I do not think you should offer your services any further to forum members.
Originally Posted by tiger02
Hi all, I'll stick my head back in now that all shoes seem to have been delivered. For everyone who didn't get exactly what you were looking for, or for whom I wasn't able to fill orders, I'm sorry that it worked out that way. As a few kind people have pointed out, the shoes were never meant to be much of a professional venture for me, especially having no official relationship with Vass. After the 50 or so orders that I processed, I came out above even, but much less above than you may think. Certainly I still can't afford my own pair of Vass shoes.
I have a friend back in Hungary that is interested in carrying on selling Vass, but after all of the mistakes and difficulties I'm not sure it's such a good idea. To restart selling shoes with anything like professional service would require prices starting around $900-1000 at today's exchange rates (177 HUF:USD 1).
So thanks again to everyone and fuuma, about the warnings you gave me when this all started: yeah, you were right.
PS Sounds like TNT are a bunch of nugs. For anyone that's still having problems, tell TNT that the shoes should have been charged to account number 74635 in Hungary. Fair warning to anyone that tries to use that fraudulently: the account is closed down to new shipments.