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has anyone used a Fast Food Self Order kiosk? - Page 2

post #16 of 27
1/28/09 at 4:02pm
Yeah I was going to mention WaWa. Oh and Sheetz blows, their food isn't very good nor is their coffee. Both stores have had screens for quite some time (WaWa since ~'01). For WaWa and Sheetz after you order both you and the people behind the deli counter get a slip. This gets rid of any waiting in lines (they have several stations). You pay for the slip at the counter before picking up your item from the deli counter. The person behind the counter prepares the item and places it on the counter. You take the item and place the slip in a bin.
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post #17 of 27
1/28/09 at 4:04pm
Quote:
Originally Posted by acidicboy View Post
wait. a person still has to get the food you ordered and put it on your tray, right? and usually that person knows how to punch the item on the cash register, right?

yeah. this reminds me of the dishwasher machine. i never understood the usage behind it.
you have to wash all the dishes first before you put the dishes inside. makes no sense.
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post #18 of 27
1/28/09 at 8:33pm
Thread Starter 
Quote:
Originally Posted by acidicboy View Post
and usually that person knows how to punch the item on the cash register, right?

During the 90s they could never get my order right. More recently it seems like my order is correct as long as they can understand English (some days that is asking too much though). As long as this box understands English I should be in good shape.

I've used the system at Sheetz and it always worked pretty well. Punch in what you want, get reciept, take it up to counter and pay, then walk over to 'kitchen counter' and pick up food. The box pictured handles the money too though
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post #19 of 27
1/28/09 at 10:05pm
Quote:
Originally Posted by Tarmac View Post
There was an Arby's around here which had video touch screens from the late 80s. They never really worked well and they were removed around 2000. Then the Arby's shut down.

That Arby's shut down because the video touch screen was removed?!
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post #20 of 27
1/28/09 at 10:25pm
It's always nice and clean at the Wawa. Everybody, love your local Wawa.
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post #21 of 27
1/30/09 at 3:40pm
Quote:
Originally Posted by sho'nuff View Post
yeah. this reminds me of the dishwasher machine. i never understood the usage behind it.
you have to wash all the dishes first before you put the dishes inside. makes no sense.


you've never worked in foodservice have you?


Carls Junior utilized the automated systems in OKC, but they were always screwing up, so basically the employee had to help you place your order with them so they were essentially pointless. Although you are pressing the buttons so the excuse 'i am sorry i didn't hear you correctly... you meant mustard no onions, not mustard and onions' kind of thing.

robbie
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post #22 of 27
1/30/09 at 8:32pm
Laguardia airport.. sandwich shop (Boar's head) has one. They still have slow-ass people working behind the counter though. If they could automate them they'd have something.
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post #23 of 27
1/30/09 at 8:48pm
Quote:
Originally Posted by RedLetterDay View Post
Same as Sheetz does around here. Seems to work out pretty well for them aside from the occasional technologically-challenged person who can't figure out how to use it.

At the Wa up in Princeton, I remember that drunk kids would always order sandwiches on the kiosk and obviously not pick them up. So they would make about 10-15 sandwiches at a time, only 5 of which probably got claimed.
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post #24 of 27
1/30/09 at 10:59pm
Quote:
Originally Posted by crazyquik View Post
During the 90s they could never get my order right. More recently it seems like my order is correct as long as they can understand English (some days that is asking too much though). As long as this box understands English I should be in good shape.


In non-English speaking countries that I was unfortunate enough to go to McDonald's in (Thailand, Taiwan in particular) they have the items in picture by the counter so you could just point it out and use your fingers to tell the crew person how many you're getting.
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post #25 of 27
1/31/09 at 3:00am
Thread Starter 
Quote:
Originally Posted by acidicboy View Post
In non-English speaking countries that I was unfortunate enough to go to McDonald's in (Thailand, Taiwan in particular) they have the items in picture by the counter so you could just point it out and use your fingers to tell the crew person how many you're getting.

Probably works better than the McDonald's here.
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post #26 of 27
1/31/09 at 3:06am
Are the mcdonalds not that way everywhere?

Denny's was the first restaurant in the US to use pictures in its menu, and offer a picture only menu so that functional illiterates could just point to pancakes, or bacon, or... if that was what they wanted.
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post #27 of 27
1/31/09 at 12:19pm
Quote:
Originally Posted by robbie View Post
Are the mcdonalds not that way everywhere?

They are not.
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