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Recent content by Robin Stewart

  1. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    Gentlemen,I fear that this whole thing has been blown out of all proportion.Neither party was totally right or indeed totally wrong,but the whole incident was resolved within a day of me hearing about it for the first time(when I read about it on here!). Both parties are comfortable working with...
  2. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    Thank you....the phone call offer stands. It would seem the best way to discuss any issues you may have had.
  3. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    This is certainly not the right place to discuss things,and the offer of a phone call stands. Your order was cancelled yesterday(Monday) and your money refunded!
  4. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    You ordered on Wednesday.....this is Sunday....please explain where the 4 working days are......Thursday was day one,Friday day two........Monday and Tuesday are our next working days.....I fear that you are a tad impetuous with your complaint,which along with your lack of activity on...
  5. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    Sir....I'm afraid that I am not quite sure what point you are trying to make. I would love to speak to you about your "complaint". Please contact me with your phone number and I shall call you,or if you wish ring me on my mobile at any time 07545 152056.I await your response. Robin Stewart MD...
  6. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    Thank you Mark ...my email address is [email protected]. I can assure you that I will investigate immediately. I have no doubt that my company ....like every other....gets things wrong from time to time,which is why I am happy to deal with complaints personally as soon as I am made aware...
  7. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    You have my word that the offer was 100% genuine! I did not give this customer a free pair of shoes because his case did not justify that....it is as simple as that! It would be wrong of me to go into the "ins and outs "of this whole affair on here,however if the supposed injured party who made...
  8. Robin Stewart

    The Andrew Jackson, Handmade Irish Brogues

    There is an old saying "you will never please all of the people all of the time!" Thankfully at Robinsons we do manage to please most of the people,most of the time! I must admit that I disagree with many of your comments,but then again I am slightly biased as I designed and made them!
  9. Robin Stewart

    Barker shoe polishing question

    Email me on [email protected] and I will give you info. on the best way to clean "rosewood" Barkers.
  10. Robin Stewart

    Robinson's Shoes: Dispute and subsequent resolution.

    I am the MD of Robinsons Shoemakers-my email address is [email protected] mobile phone number is 07545152056-my landline is 02893 367216. I have with a vast amount of disappointment,bordering on absolute disgust just read this posting! I can assure you that I knew absolutely nothing...

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How important is full vs half canvas to you for heavier sport jackets?

  • Definitely full canvas only

    Votes: 55 35.5%
  • Half canvas is fine

    Votes: 60 38.7%
  • Really don't care

    Votes: 17 11.0%
  • Depends on fabric

    Votes: 27 17.4%
  • Depends on price

    Votes: 28 18.1%

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