That's what puzzled me, as well. In any role I've ever had, be it working at a small retail shop in high school or in my current management role at a Fortune 100, repeat business is the lifeblood of most any industry. They simply didn't care for mine. Maybe I'm more of a headache than they want, who knows. I'm sure another business will take my money and appreciate the fact that I want a quality experience and that I'm willing to pay for it.
3/20/13 at 2:10pm