Originally Posted by Uncle Jam's Army
I, too, received shoes not sized properly. I have two pairs of Vass that I bought "off the rack" earlier this year from Tom in size 44 U last, and those shoes fit...
Post a picture of something you consider an acceptable fit from Chan.
I think you are being too a bit too picky for what Chan offers; budget MTM via opposite side of the Pacific. if you want bespoke, you need another tailor.