They responded to me today after my second email this morning. Whilst not timely, they resolved my issue very well.I've noticed these delays before. I would send Rick a pm, as he is quick to respond and assist.
Was thinking the same.I'd be interested in taking up your offer and getting the one tie - Light brown meddalion Macclesfield printed wool challis:https://www.hnwhite.co.uk/collections/all-ties/products/light-brown-meddalion-macclesfield-printed-wool-challis.
Tie looks beautiful. Wish I say the same, as I'm still waiting for my houndstooth tie for 2 months now. I was looking forward to wearing this tie as the weather got cooler.Henry hasn't done much to resolve this and his communication has been poor, despite my numerous emails to him.
Can you check both your emails and SF private message. It's been about three weeks since my order was shipped to Canada and I haven't received my ties or been able to track my order. The tracking number provided doesn't work for Royal Mail or Canada Post and I'm starting to get concerned.