Originally Posted by officeboy
I hate this kind of attitude for warranty work. Do they think they are fake Allen Edmonds? Maybe you made them in your garage and are trying to get proper grommets put in? It's just silly. They made shoes/boots that are failing in a near catastrophic way. They should do this; Apologies, FIX, more I'm sorry's and maybe some begging, (Please buy our shoes again, we will try harder etc.).
This show me your...