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Posts by JohnElliottCo

The only denim in the first drop is a restock of Coast.
All our denim is sanforized.
There is no collaboration as of yet. This was to announce our newest international stockist for SS15.
There has been a restock.
No plans for shorts.
All of this terry is noticeably thicker and plusher. Try them on side by side and you will definitely notice the difference.
^ We are always happy to help out our customers with items that have problems with tags on and in new condition. We cannot make exchanges on worn and washed items. If something doesn't fit as you are hoping upon arrival, please contact us before wearing and washing.
You don't have to pay duties in to Canada - you are clear from that via NAFTA. Canadians are not, however, exempt from taxes into their respective cities and provinces, which we have no control over.
Just to confirm - for regular sizing issues or returns for reasons that are not our fault, we do not provide return labels. If the garment is mis-sized or otherwise damaged, and your return is resulting in a problem from our end, customer service should provide a return label.
If you paid for shipment through Pitney Bowes, you should not have been charged customs / duties. If that is the case, please contact Cody@johnelliott.co.If you paid for USPS shipping (since we shipped back from Pitney-Bowes), customs and duties are not covered.
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