+1. I placed an order for a couple of items, and received a shipping confirmation which listed only one. No explanation or attempt to contact me about the missing item. It was left to me to contact them and find out it was out of stock. Because of this passive/reactive approach, I probably won't hurry back to shop with them again. However (after I complained) they did waive the shipping charge as a goodwill gesture.
4/29/14 at 7:51pm