Webstore CS is awful.
I was charged, item was OOS after I followed up on it 10 days later (why does the customer have to follow up?)
Said I'd be refunded within 2 weeks, so I gave them 3. Still no refund.
Emailed after 3 weeks, and a rep said they'd follow up within the next day. 4 days later, no response. So I just filed a chargeback. What kind of bullshit customer service is that?