Webstore CS is awful. I was charged, item was OOS after I followed up on it 10 days later (why does the customer have to follow up?) Said I'd be refunded within 2 weeks, so I gave them 3. Still no refund. Emailed after 3 weeks, and a rep said they'd follow up within the next day. 4 days later, no response. So I just filed a chargeback. What kind of bullshit customer service is that?
2/20/16 at 3:27pm