I spoke with an AE SA and he suggested I ship the shoes back and he would send me another pair in the same size to . He test. He said he is baffled and think it may be the pair I have. I think that is a long shot but it may be worth a shot.My issue is that I wear a 12D and the next size is a 13 and I would think that the size 13 would ruin the fit in the heel.
5/4/12 at 8:19pm