So after a ton of wear, holes have started to develop in the heal area of my Ultimate Indy's on both shoes, in more or less the same spot. Picture below.
Is this something that Alden would look at fixing in a recraft, or is that out of scope?
I've worn my Ultimate Indy's through 5 Boston winters with no thought as to what I was stepping in (salt, slush etc) and nothing like that has happened. I'm still on the original commando soles even (though they are about dead now).
that's a defect.
I believe what C&J calls "brown" is what Horween calls "Dark Cognac". The same color as the darker Marlows above and what AE also calls "Brown". but of course the actual color you might get varies from batch to batch.
as far as I know the colors C&J uses are (in Horween terms):
unclear if those lighter Marlows posted above are "Cognac" or just a light version of "Dark Cognac". either possible I think.
I don't think at $1,225 you're going to gain any traction. I was just in the C&J store in NYC and their cognac shell boots sitting on the shelf are less than that. GMTO's through C&J for Horween shell are currently in the $730-$800 range (shoes to boots) so I think $1,225 must be a mistake of some kind. and even at those prices most of the GMTO's don't fill.