Posts by mdgately

Thanks for the feedback. I probably won't bother trying to return the coat to BB; I was interested in gauging the extent of their "guarantee" and it sounds like, although excellent for short-term returns and adjustments, it's...

CYstyle: what's the official BB return policy? What I'm wondering is whether it is anything like LL Bean's famously generous lifetime return policy, or whether I'd be shamed out of the store.

The BB guarantee says that "Purchases may be exchanged or returned at any time," but I wonder if anyone has experience returning items they've had for several years. My wool BB pea coat is about ten years old, and is due for...