I bring all my shoes and my mother's fine leather goods to a fourth generation craftsman in City of Falls Church (about a mile from Sym's store in Seven Corners). Steve, the owner, has had the store since before I bought my home in Falls Church 25 years ago. He's worked on my Testoni's, Bally's, Gucci's and recently my John Lobb's for cleaning and minor repair. Highly recommended. It's listed under Bedo's Leatherworks in yellow pages at (703-534-3233).