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Posts by mystry613

My bad! I don't know what happened there! Sorry! I think I had the Coniston and returned it (due to its darkish color if I recall correctly), but I think I do have the Chelsea, even though I can't seem to find the e-mail confirmation.
These aren't new. They're in fact from a few years ago (I bought at least one of those), but the pages still exist both on their site and the various search engines indexes. I'm guessing you found those links by Google or the like, as that's probably the only way (other than manually entering the URL correctly). And for the record, they're Black Fleece, not standard BB.
This. Did anyone receive the code in the mail?
For me, it seemed to apply until the checkout page (including the $200 discount). At that point, it said the coupon was applied but the full amount was displayed. After being on with customer service for about 10 minutes, I was told it only applies to full-priced items (I am not sure whether the inconsistency with regard to the code was due to the items being on sale). I believe it may have that stipulation on the card, but it would be nice if the web-site was...
I couldn't find it either. What I did was do a Google search, limiting the results to the site. Type this into the Google search box: site:brooksbrothers.com "natural craftsmanship"
I think corporate members are supposed to sign in with a new account, which is "corporate" enabled, which allows you to enter your corporate id just once. I think you can see that warning for corporate members on the sign-on page. Fucked up doesn't begin to describe this total piece of shit for a website.
They probably spent a good deal of effort "improving" the web-site, when all they really needed to do is improve the back-end management system. BF is treated differently for inventory purposes, and I don't know why. I can't understand how a company can allow such poor user experience, or why this problem is so hard to solve.
The problem is more pronounced than not being updated in real-time. The items seem to be automatically-added in every size. Even if they were once available in every size, they didn't just all sell out immediately. And, the items never go away, at least with this new system.
Please see my reply from within the last few minutes. You'll find that virtually nothing is available, once you get through checkout.
Their inventory system for BF sucks royally, and trying to figure out what is actually available is extremely difficult with the newly-designed website. I added a whole bunch of items, none were available. But, you only find out after entering ALL your info, including gift cards, etc. Since they know this information, I'm not sure why they can't display it earlier. The new web-site lists every size as available for many items (before completed checkout), an indication...
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