I don't understand how Drew has not asked the person/people who left the shitty reviews on the Libertine FB page to take them down.
There's like ten reviews on there calling Drew a liar and a thief and trying to dissuade people from going there. Does the dude just not care? Insane.
Welp I called Visa and they had no problem with filing a dispute, though the CSR didn't seem to have any idea about the rules around time frame, etc. I guess I'll just see what happens in the next 60 days and if Drew delivers I'll call it off.
I think the absolute cut off rule is 540 days past the transaction and 120 days past the point you "realize there is a problem," no?My January 2014 order would still technically qualify, I think though my August 2013 order would not.
It's pretty obvious that the ToJ database and storage is such a fucking mess that Drew would have no idea whose jackets are completed and thus who should be refunded. He's probably dodging the question because he doesn't want to refund people whose jackets have already been made.