Ahh, perhaps that's the difference. I've always heard that creasing is a bad thing in leather, but I'm no expert on hides. FWIW, my Mulholland bag after 2yrs (could use a little conditioner itself):Also, though I'm not crazy about their look, JW Hulme is made in the US. And I agree with others about Glaser. Their stuff is great, and the family is incredibly nice. However, the logo is a bit obnoxious for a serious and relatively pricey bag.