- Forum: Streetwear and Denim
You would think they'd want to serve their customers. But Alden seems confused about who owns the shoes after they've been purchased. Send them back for repair, ask for something, and they'll tell you 'No, we are going to do X, no matter that you request Y'. This is why I don't send my Aldens back to them. I recommend B Nelson in NYC. They understand that your shoes belong to you.