Originally Posted by kitonotik
I was little dismayed at the fact that they would not deal directly with me and sent me to the store where the coat was purchased, even if there was a chance the store no longer had any records of me buying the jacket. I'll report back on my findings, cost and end result. Thank again!
Actually you really do want to go through a NM or other third party with Oxxford, having gone through them directly and...