Very representative of Rick and S&M's customer service in general. On a side note (since you are not located anywhere near Toronto) - when you order a MTM suit, do you choose a fabric that's used by S&M for their RTW suits? Or you special request a particular fabric via email and they see what they can find in their available swatch books? If I remember correctly, your first suit was commissioned in brown linen. Was it the one S&M offered their RTW suits in?