Similar thing happened with me last month with Bloomingdales - ordered the thin blue striped reverse knit sweater, got another sweater. Called customer service, the rep said they'd ship the correct version out. A few days later, I got the same incorrect sweater. Called Bloomies customer service again, got a refund this time, and sent a complaint email. Bloomies still hasn't corrected the sweater displayed on its website. C'est la vie.