Just wanted to thank Kent and his team. I placed my first order for a silk knit tie and pocket square a while back. The package seems to have been lost somewhere along the border of the U.S. and Canada. The customer service was great - fast responses to my emails, and they sent a replacement package promptly. Just received my awesome tie and square, but beyond that, it's so nice to deal with a business that makes customer service a priority.
7/10/14 at 1:57pm