I am convinced that most of them have no clue as well. I've had ebay reps contradict each other in situations.I can see why you would want them to reimburse you and I'm sure you could get it. But keep in mind that if you press them for it, most likely they'll block you from buying there again. Many sellers are quick to block because its their only means of protecting themselves.Edit: personally, if I believe that I made a mistake I always offer to reimburse.
2/11/15 at 7:00am